Eric Steiner Email & Phone Number

New York, Ny, Us

Provide strategic direction for the organization's worldwide technical infrastructure and security (including hardware, software, servers, databases, storage solutions, networks, videoconference equipment, and physical facilities) in support of critical district business needs. Responsible for, and oversee the relationship with the firm’s Managed Service Provider and consultants, providing management and technical guidance to teams across various disciplines. Partnered with, and coordinated security experts to ensure the infrastructure meets all security requirements and continues to evolve to meet changing needs and best practices. Monitor the effectiveness of the delivery of Infrastructure and Operational Support services and implement process revisions as needed to drive continuous improvement. Introduced the use of new technologies that resulted in significantly reduced operating costs.

Assisting businesses with technology initiatives including operations, infrastructure, security & risk analysis, IT audit, and project management.

New York, Ny, Us

Responsible for all facets of technology for this accounting/financial consulting firm ($100m annual revenue, 400+ employees) in multiple locations including operations & infrastructure, security, IT audit, project planning and implementation, financial planning/budgeting, cloud initiatives, reengineering, application development, outsourcing and mergers & acquisition. Delivered a long-term technology blueprint that leveraged existing systems and cut costs while improving productivity. Hired, mentored and led a team of technology support personnel – helpdesk, project staff, network engineers, DBAs, application and web developers. Trusted technology advisor to numerous clients.

New York, Ny, Us

Provided for all technology requirements for Credit Markets and Credit Portfolio departments (approximately 1,000 traders and back-office personnel in multiple locations). This included overseeing systems planning, procurement and implementation, infrastructure, productivity tools, reporting and budgeting. Sat on corporate Engineering and TAP Boards (Technology Assessment Program). Acted as a liaison between JPMorgan and the Pinnacle Alliance, a consortium of 5 businesses that provide short- and long-term technology services. Responsible for tracking and ensuring all SLAs (Service Level Agreements) are met. Coordinated with external market vendors providing critical real-time data. Final projects included evaluation of ‘fat vs. thin’ computing architectures, ‘Anytime/Anywhere’ computing, SANs (Storage Area Networks), Office 2000, and various security initiatives.

Permanently staffed at JPMorgan, provided integrated computer platform solutions (Macintosh/PC/Sun) for multiple trading floor divisions. Developed and executed comprehensive departmental operating procedures; maintained application, database, mail, and network servers. Assisted in the creation of Project Management Office [PMO] policies and standards used by JPMorgan to manage projects with the Pinnacle Alliance.

Dublin 2, Ie

Supported 250 consultants in 4 offices (New York, New Jersey, Boston, and Philadelphia). Oversaw the operations of 2 electronic production centers (New York, Boston) that created all client and internal documents. Managed a staff of technical support personnel; designed the migration strategy from Wang/Macintosh systems to a client-server environment comprised of Intel-based PCs/Microsoft Windows/Microsoft Office/Lotus Notes.