Eric Stocker Email & Phone Number

Herzliya, IL

Herzliya, IL

• Leveraged AI and Machine Learning to identify operational issues at retail stores.
• Innovated and optimized processes for enhanced workflow efficiency.
• Delivered impactful business review meetings to client C-suite executives.
• Provided training and support to ensure optimal app engagement and utilization.
• Aligned customer objectives with product capabilities, enhancing strategic value.
• Assessed account risk, led renewal processes, and ensured customer retention and growth.

New York, NY, US

• Maintained 100% customer retention rate through effective communication and consultative skills.
• Collaborated with clients to align platform usage with business goals.
• Generated and shared monthly reports, offering insights and recommendations based on data. Assessed account risk, anticipating challenges, and leading renewal processes to ensure customer retention and growth.
• Managed a portfolio with an ARR exceeding $6MM, including clients such as Chick-fil-A, Staples, and InterContinental Hotels Group.

London, London, GB

• Supervising a team of direct reports and acting as an intermediary between clients and a 10-person studio team
• Developing capabilities presentations in order to increase business with existing clients
• Onboarding new clients and training internal employees
• Developing and implementing new processes while improving existing processes for more efficient workflow
• Interacting daily with clients throughout the advertising process while keeping job communications on brand
• Managing a high-volume workload of 100+ print production and digital jobs simultaneously

London, London, GB

• Directed a diverse portfolio of over 40 accounts spanning PPC, SEO, Marketing Automation, and Web Solutions.
• Drove sales cycles with finesse, adeptly managing client consultations, crafting custom proposals, and facilitating seamless onboarding.
• Simultaneously project managed multiple digital initiatives, leveraging adept organization and communication skills

New York, New York, US

• Creating and managing media channels such as Twitter, Facebook and a website (www.cibopittsburgh.com)
• Developing and executing promotional offers
• Coordinating special events including a beer tasting for Dogfish Head Brewery
• Interacting with local publications to place print advertisements such as Pittsburgh Magazine

Pittsburgh, PA, US

• Combining research and strategic thinking to bring the customers into the advertising process.
• Uncovering inspiring audience insights.
• Actively participating in the creation of advertising campaigns while gaining exposure to all agency roles and processes.
• Major clients consist of Rite Aid, Cooper tires and the Pennsylvania Lottery.

• Honda Civic Coupe Marketing Competition - Internship via Edventure Partners through the University of Pittsburgh
• First place winner of the 2012 Honda Civic Coupe Marketing Competition, out of 20+ other schools
• Responsible for developing an integrated marketing communications plan to increase purchase consideration of the Honda Civic Coupe among the Gen Y target market
• Used Facebook and Google Analytics to track impressions
• Generated over 700,000 gross impressions on campus for the 2012 Honda Civic Coupe
• Contributed to the execution of an integrated marketing communications campaign to increase awareness of the Civic Coupe including market research, advertising, campaign development, implementation, public relations.