Eric Stoner Email & Phone Number

United States

Fairbanks, Alaska

Manages store employee's, including customer service interactions, reports, and repairs. Provides the highest level of customer service with a sales-minded attitude while developing lasting customer relationships. Responsible for insuring network function and operation. Class A/B underground storage tank classified.

Fairbanks, Alaska

Responsible for writing automotive collision estimates and providing repair cost estimates to insurance companies. Inspect vehicle damage to determine extent of the repairs needed. ICar Silver Certified.Write estimates and supplements for Direct Repair Programs (DRPs) and walk in work. Allstate Pro.Order parts, assign techs, inspect vehicles throughout the repair process, and do a final inspection at the completion of the work for quality control.Complete invoices at delivery of vehicle.Individually estimates $150,000 a month in sales for one of the largest body shops in Alaska.Write estimates using various platforms: ADP, CCC and Mitchell.

Fairbanks, Alaska

Responsible for leading the activities within the shop to achieve positive sales results. Ensured customer satisfaction and retention through the direction of shop staff in the performance of quality vehicle repair and maintenance services. Responsible for insuring network function and operation.

Fairbanks, Alaska

Responsible for efficient operation of service department. Duties Included all aspects of hiring, scheduling and training all service personnel. Worked with all dealership departments for better service & utilization of staff. Monitor technician productivity and efficiency. Training off site repair stations to ensure compliance with Ford Motor Company regulations. Responsible for insuring network function and operation.