Eric Stringham Email & Phone Number

Kansas City, Mo, Us

United States

Kansas City, Missouri, United States

Kansas City, Missouri Area

Lee'S Summit, Misouri

HSMC Orizon Technology merged with BerganKDV in October of 2018.

Kansas City, Missouri Area

• Technical support for company software and hardware.• Created and resolved cases using Sales Force software.• Troubleshot and resolved software and hardware related issues.• Escalation point for Tier 1 and Tier 2 technical support reps• Managed proprietary software using SaaS. (Service as a Software) solutions.

• Worldwide technical support for I.T. Professionals at a State and District level for school systems.• Created and resolved cases using Sales Force software.• Software support for five separate software agents who worked together in a process known as Schools Interoperability Framework (SIF).• Identified and resolved data related issues within the student library Power School, which was maintained by the school districts.• Involved in various project management opportunities on both an internal and State level. Project Manager for the on-boarding process for the states of Virginia and South Carolina.• Managed QA for new builds of software for State level clients.

• Technical support for company software and hardware.• Ticket system used was Microsoft CRM.• Supported windows and Linux based servers, SQL, and mail forwarding systems.• Managed e-mail, file, and print services for clients surrounding our software.

Utah

I was a part of the 786 quartermaster company. I was involved inspecialized training and missions for almost 8 years. I received myHonorable Discharge on 03/06/2013.

Utah

• Managed company domain and servers on-site for the entire company.• Onboarding of new employee.• Technical support for the staff of the company.• Server upgrades and project implementation.