- Developed market assessments, strategic fit analyses, and business models to gain executive buy-in on how Deloitte can leverage startup partnerships and proprietary solutions to create a $5M hybrid service delivery book of business- Leveraged marketing campaign analytics, pipeline data, and sales data to identify the primary drivers of market success for external-facing proprietary solutions within Deloitte’s Cloud Strategy and Transformation offering portfolio- Single point of accountability for the largest social networking company, protecting 3.7B user accounts generating over $50B in annual revenue

New Product Development- Led product roadmap and design of an application used to teach financial literacy, acquiring over 660K subscribers and generating $100M in revenue within 5 years- Led cross functional team responsible for the release of a personalized telecommunication solution to customers across 10+ IT workstreams, reducing call support queues by 2M customers and net savings of $33M- Managed 9+ scrum teams to conceptualize and deploy multiple customer experience and interaction features on various channels, leading to reduction of projected ~50M service calls and visits over a 3-year periodBusiness Model Transformation- Created proof-of-concept materials to describe the benefits of using a proprietary cognitive automation platform to replace time-intensive clinical processes, identified as an industry-wide $23 billion opportunity- Identified operational risks and proposed potential improvement initiatives across the marketing, sales, and service organizations that were projected to increase membership by 40,000 members and improve margins by ~10% by 2020- IT track lead to conduct release delay impact and readiness assessment, documenting degree of compliance risk and operational pain points for C-suite to prioritize activities, risks, and issues

Transcend Insights® is a population health company. We provide a technology platform and unified solution suite that helps health systems, care teams and patients transition from episodic to proactive care for long-term wellness.Transcend Insights is a wholly owned subsidiary of Humana Inc. (NYSE: HUM)

Transcend Insights® is a population health company. We provide a technology platform and unified solution suite that helps health systems, care teams and patients transition from episodic to proactive care for long-term wellness.Transcend Insights is a wholly owned subsidiary of Humana Inc. (NYSE: HUM)