· Began working in the operations finance department, then moved into the Team Lead position in March 2021.· Creates and analyzes various financial reports and spreadsheets.· Reconciles bank accounts to ensure each one is in balance from the prior days’ transactions.· Troubleshoots, investigates, and resolves reconciliation issues with bank accounts.· Delegates tasks to employees to ensure projects are completed in a timely manner.· Supports business unit managers in the development of team members and departmental procedures.· Assists in internal audits.

I work in the call center at Navient, taking calls from mainly borrowers with current or previous military service, ensuring that we are giving them all benefits they qualify for.

I install and repair AT&T UVerse at the customer's house.

Made various deserts and cakes using the soft serve.Took customer orders and cashed them out.Delegated tasks to employees and kept them on task.Counted the cash in the drawers at the end of each shift.

Made various deserts and cakes using frozen custard.Made the frozen custard fresh daily.Kept the store clean and stocked.