Eric Summers Email & Phone Number

Forney, TX, US

Dallas, Texas, United States

Richardson, Texas, United States

• Promoted to Lead Operations Engineer, overseeing a team of Operations Engineers and Contractors, with a strong focus on prioritizing safety.
• Leveraged a comprehensive understanding of electrical and mechanical power pathways and one-line diagrams.
• Executed critical environment work efforts, entailing the installation of power systems, equipment, and asset maintenance, among other responsibilities.
• Played a key role in asset management, diligently conducting preventive maintenance following maintenance schedules and promptly addressing any repair needs.
• Ensured the accurate and timely completion of all documentation.
• Maintained vigilant oversight of the facility, employing building management systems and conducting regular site inspections across shifts.

Richardson, Texas, United States

• Apply knowledge and understanding of electrical and mechanical power pathways and one-line diagrams.
• Diligently maintained assets through adherence to scheduled preventive maintenance and prompt repairs when required

Forney, Texas, United States

Providing cabinets, countertops, blinds, shutters and roller shades.

Forney, Texas, United States

• Delivered installation and maintenance services to various cabinet firms.
• Conducted comprehensive evaluations and fine-tuned cabinets to guarantee optimal functionality.
• Proficiently installed cabinets, including crown molding, shoe molding, toe molding, and scribe.
• Executed both interior and exterior cabinet repairs with precision.
• Vigilantly scrutinized cabinet installations for quality, promptly addressing any necessary repairs.

Forney, Texas

• Acquired a Window Genie franchise in October 2019, assuming comprehensive ownership and operational responsibility.
• Oversaw sales and estimation processes, ensuring customer satisfaction and revenue generation.
• Efficiently managed daily operations and a dedicated team of crew members, optimizing productivity.
• Demonstrated adept financial management by overseeing the P&L statements, ensuring profitability.
• Successfully spearheaded various marketing campaigns and initiatives to drive business growth.
• Achieved a remarkable 5-star rating on all Google reviews and an impressive 97 NPS (Net Promoter Score), reflecting exceptional customer satisfaction.

• Directed and oversaw a diverse portfolio of emerging client projects, entailing responsibility for their management and analysis, with an annual budget averaging $65M.
• Gained recognition as a catalyst for change within the finance sector, earning trust as a valued advisor and becoming an integral member of the Cybersecurity group.
• Contributed by assessing the financial implications of potential projects and delivering precise forecasts, while also identifying areas for potential budget reductions and optimizing fund allocation strategies.
• Played a crucial role in monitoring project timelines and budgets, offering recommendations on project continuance or suspension, and ensuring projects adhered to schedule and budgetary constraints.
• Acquired expertise in the SAFe Scaled Agile Framework and successfully implemented objective key results (OKR) methodologies, guiding the team through the process.
• Cultivated strong relationships with Client Sponsors, Project Managers, Business Case Analysts, Capital Planning, and IT teams, fostering cross-functional communication and information exchange.

• Led a team in the Signature Client Group segment (SCG), overseeing 88 customer accounts totaling $2.5B in revenue.
• Ensured compliance with the segmentation policy by aligning revenue, personnel, and geographic criteria, optimizing sales compensation and customer service delivery.
• Accurately entered customer account information into relevant systems, troubleshooting to guarantee proper segment placement.
• Identified and rectified discrepancies in accounts, conducted revenue analysis for each segment, and designed web-based tools to locate lost accounts.
• Provided mentorship to a team of 10 new hires, ensuring their proficiency in program knowledge.
• Pioneered the SAART Tools system to address process gaps, resulting in time savings and enabling resource allocation to other projects.

- Provided excellent customer service when meeting family members to discuss their loved one’s funeral arrangements.- Oversaw the coordination of various services including casket and urn selection and set up, floral arrangements and placements, transportation, obituaries and Social Security Administration notifications.- Arranged pre-sales of funeral.

- Provided leadership for a team of 50 workers and ensured timely incoming and outgoing freight operations for millions of pounds of product each day.- Dispatched trucks when loads were fully prepared and managed distribution of products being sent throughout the entire United States.- Managed dock processes, planned staff workflows, trained and evaluated.

Data Foundations Nanodegree, Sql, Data Visualization With Tableau And Data Analysis

Associates Of Applied Science, Funeral Service And Mortuary Science