Operations Manager
Tobacco Warehouse Inc
Managed retail operations for $10 million retail tobacco and gift chain.Responsible for people, places, products, and overall corporate profits.Direct 2 district managers, 14 supervisors and 32 sales associates. Responsible for $2 million inventory, 6,000 line items and 30,000 sq. ft. retail space.Maintain margins and product mix to maximize profit.Build vendor relationships.Maintain audit trails to reduce losses.Standardize reporting.Build sales.Analysis of… Show more Managed retail operations for $10 million retail tobacco and gift chain.Responsible for people, places, products, and overall corporate profits.Direct 2 district managers, 14 supervisors and 32 sales associates. Responsible for $2 million inventory, 6,000 line items and 30,000 sq. ft. retail space.Maintain margins and product mix to maximize profit.Build vendor relationships.Maintain audit trails to reduce losses.Standardize reporting.Build sales.Analysis of daily sales reports.Standardized receiving, stocking, pricing procedures.Designed multi unit POS system utilizing ARS solutions.Hire, train and establish performance standards for employees.Merchandise layoutStandardize store layoutCreate effective in-store signageDirect customer flow to impact P/LCommunicate company standards to store personnel.Streamlined unit reporting and tracking.Introduced systematic analysis of daily discrepancy reports.Standardized receiving, stocking, checking, and housekeeping procedure.Reporting to shareholders, lenders and state and local agencies.Monthly P/L.Prepared and filed sales tax reports.Prepared and administered bi-monthly payroll.Preparing month end financials.Other responsibilities.Small group healthcare plan administer.Director of company 401k.Preparing month end financials.AchievementsVoted top 10 Retailer in our category by industry trade journal.Reduced inventory discrepancies 35% annually by developing audit system.Built chain from one location to fourteen. Show less