Eric Syboco Email & Phone Number

United States

8F Two Ecom Center, Palm Coast Ave, Mall Of Asia Complex, Pasay City Philippines

• Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.
• Applies understanding and knowledge of information systems products and services to assist users.
• Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.
• Coordinates referrals to appropriate technical, professional, or service personnel.
• Receives and prioritizes… Show more
• Receives and prioritizes issues and forwards using appropriate escalation procedures. Show less

8F Two Ecom Center, Palm Coast Ave, Mall Of Asia Complex, Pasay City Philippines

• Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.
• Applies understanding and knowledge of information systems products and services to assist users.
• Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.
• Coordinates referrals to appropriate technical, professional, or service personnel.
• Receives and prioritizes… Show more
• Receives and prioritizes issues and forwards using appropriate escalation procedures. Show less

Exportbank Plaza Bldg, C. Roces St, Makati City

• Handles general inquiries involving fixed line service, mobile and internet connection.
• Discuss billing inquiries among customers and process bill payments over the phone.

2nd-3rd Floor, Robinson’s Place, Lipa City Batangas 4217 Philippines

• Position Description
• Handles general inquiries involving fixed line service, mobile and internet connection.
• Discuss billing inquiries among customers and process bill payments over the phone.

2nd-3rd Floor, Robinson’s Place, Lipa City Batangas 4217 Philippines

Learning and Leadership Development (L&LD) Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings. L&LD Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner following client requirements and.

2nd-3rd Floor, Robinson’s Place, Lipa City Batangas 4217 Philippines

TECHNICAL Escalation Lead between the Contact Center and HPMust fully understand the technical escalation process.Technical ExpertActs as a 2nd level resource to the Front Line Agent population.Mentor / AdvisorEnables the front line agents to help themselves.

2nd-3rd Floor, Robinson’s Place, Lipa City Batangas 4217 Philippines

Provides resolution of issues related to subscriber units, equipment, products, or services. This person acts as a liaison to identify, troubleshoot, and resolve problems.

2nd flr. SM Lipa, Lipa City, Batangas 4217 Philippines

Provides resolution of issues related to subscriber units, equipment, products, or services. This person acts as a liaison to identify, troubleshoot, and resolve problems.

CSI Building, Carmelray Industrial Park II, Calamba City Laguna 4027 Philippines

• Checks output file to ensure conformance to the specifications.
• Codes data according to client’s specifications
• Compares client system information with given documents