Eric Tan Email & Phone Number

Singapore

Lead a 55-man Operations Department covering Bills Department, Credit Admin & Loan Operations Department, Settlement Department, Customer Service Department (Branch Banking), Deposits Department and Communications Department.Sit in the Branch’s Management Committee, Asset & Liability Committee, Loan Committee, AML Task Force and IT Outsourcing Task.

Setup Operations Department for SPDB in Singapore.Lead a 5-man Operations Department covering trade finance operations, loan operations, treasury operations and credit administration.Lead the development and testing of the Core Banking System for Singapore Branch.Design the roles, authorities and user access rights of Operations personnel.Manage.

Manage and oversee structured trade & commodity finance operations and import/export operations for VIP trade customers.Work closely with the Business Unit and Middle Office to develop and refine operations procedures covering evolving trade practices and new trade products.Transform specialised trade services setup for better resource deployment, improved.

Manage and oversee the settlement operations for precious metalsStreamline and improve the operations and reconciliation procedures in precious metals settlement.Review operations requirements on the launching of new treasury products.

Manage and oversee import operations comprising 80 staff, cover export operations as and when required.Assist the Sector and Division Head in formulating and implementing bank-wide policies.Engage and interface with Senior Management, Business Units and other Supporting Units during daily operations.Provide trade advisory services to Business Units, Group.

Led a team of 8 staff in managing overseas projects.Merged and Integrated UOB Radanasin and Bank of Asia in Thailand into a new entity called UOB Thailand.Implemented trade and payment systems in overseas subsidiaries in Thailand and China.Implemented trade and payment systems in overseas branches in Vietnam and Brunei.Provided post system implementation.

Performed the role of system administrator for trade and payment system in Operations Support Division.Assisted in the hubbing of Hong Kong Branch trade operations to Singapore.Led and transformed Operations Sector in achieving ISO 9001:2000 and Singapore Quality Class awards in Sep 2002 and May 2003 respectively.

Supervised trade finance operations with extensive knowledge and exposure in all spectrums of international trade financing.Performed joint marketing with Relationship Managers on existing and potential trade customers, and advised the customers on trade-related matters.Designed and launched the OUB Master Trust Receipt & Indemnity AgreementFormulated.