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Eric Thies Email & Phone Number
IP Network Engineer
at
ExteNet Systems, Inc.
1 work email found
@extenetsystems.com
2 phones found area 913 and 847
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
IP Network Engineer
Location
Greater Chicago Area, United States
Who is Eric Thies? Overview
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Quick answer
Eric Thies is listed as IP Network Engineer at ExteNet Systems, Inc., based in Greater Chicago Area, United States. AeroLeads shows a work email signal at extenetsystems.com, phone signal with area code 913, 847, and a matched LinkedIn profile for Eric Thies.
Eric Thies previously worked as Network Engineer at Extenet Systems, Inc. and CSMO Advanced NOC - Technical Support at Motorola Solutions. Eric Thies holds Bachelor Of Science - Bs, Information Technology from Western Governors University.
Company email context
Email format at ExteNet Systems, Inc.
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{first_initial}{last}@extenetsystems.com
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AeroLeads found 1 current-domain work email signal for Eric Thies. Compare company email patterns before reaching out.
Profile bio
About Eric Thies
Eric Thies is a IP Network Engineer at ExteNet Systems, Inc.. He possess expertise in wireless, telecommunications, tcp/ip, unix, technical support and 17 more skills.
Listed skills include Wireless, Telecommunications, Tcp/Ip, Unix, and 18 others.
Current workplace
Eric Thies's current company
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10 roles
Eric Thies work experience
A career timeline built from the work history available for this profile.
Ip Network Engineer
Troubleshoot, maintain, and manage Athonet mNET EPCs (Enhanced Packet Cores) for MNO's (Mobile Network Operators) LTE Networks. Troubleshoot, maintain, and manage Nokia eNodeBs for LTE networks.
Network Engineer
Troubleshoot, maintain, and manage outdoor and indoor DAS (Distributed Antenna System) and fiberoptic networks nationwide. Troubleshoot, maintain, and manage Small Cells for MNOs (Mobile Network Operators) and fiberoptic networks.
Jun 2018 - Apr 2021
Csmo Advanced Noc - Technical Support
CSMO Advanced NOC - Provide Technical Support via the telephone and remote connection for Astro 7.X Public Safety Two-way Radio Network Infrastructure for US Federal and DOD Customers. Train new collegues on troubleshooting Astro 7.X radio systems. Respond to alarms received from managed customer’s systems, performing remote troubleshooting when possible.
Oct 2017 - Jun 2018
Astro25 Iv&D Network Technical Support
Provide Technical Support via the telephone and remote connection for Astro 7.X Public Safety Two-way Radio Network Infrastructure. Manage and resolve escalated customer system issues using problem solving skills and working with development to identify software defects.Worked within and familiar with the following Operating Systems: Redhat Linux, Solaris, Windows, and VMWare/ESXi.Working knowledge of LAN/WAN, TCP/IP, Virtualization (VMWare ESXi, Sun Solaris Zones) and Active Directory.Experience with configuration, testing, performance analysis, and troubleshooting.Knowledge of two-way radio systems, TCP/IP networking, and VMware Virtualization.Assist Engineering with characterizing and resolving system issues in a timely manner.Translate Customer Security Policy requirements into technical implementation of Firewall rules and Router access control list. Perform system hardening implementing layered security safeguards and countermeasures such as router link encryption, secure SNMPv3, centralized authentication, centralized event logging, Ethernet port security, securing protocols with SSH, configuration of IDS and IPS boxes.Perform technical training of new hires, coach team members to enhance their technical knowledge and skill-sets. Perform root cause analysis to identify system design issues.Supply recommendations and implement solutions to complex problems on Motorola Astro P25 communication systems.Assisted with the launch of Managed Services Network Operation Center until staffing was at appropriate levels.Oversaw successful launch of Remote Service Delivery program to resolve customer issues without need to send to the field.
Jun 2010 - Oct 2017
Senior Technical Support Analyst
Tier 3 technical support for Motorola IMDAS (Intelligent Mail Data Acquisition System) for the United States Postal Service. Duties include troubleshooting issues with handheld scanners, docking cradles, switch, LIM server computers, network connectivity issues and dial up modem connectivity issues. I also acted as the team’s CrashTrack lead, interfacing with Engineering and Quality teams to identify and rectify hardware defects and software issues.
May 2006 - Jun 2010
Product Test Engineer – Imdas
Product Test Engineer – IMDASProduct testing and fault isolation for Motorola IMDAS, Intelligent Mail Data Acquisition System. Create and maintain the network, infrastructure and computer systems for lab environment simulating customer’s operational environment. This includes DC, AD, DNS, and WSUS servers, SMS 2003 and Norton Antivirus servers as well as Cisco 3500 & 2500 (PPP Server) series routers, telephone line simulators and NIM (Upscale) and LIM (Downscale) data collection servers.Document hardware & software setup, writing technical and support documentation.
May 2005 - Sep 2006
Technical Specialist E911 Emergency Telephone Systems
System Support Center TSO - Technical Specialist E911 Emergency Telephone SystemsSupport first and second level technical issues for Motorola customer base regarding 911 emergency telephone systems. Platforms include Centralink Classic, Lucent Palladium (Centralink 2000) and Plant Equipment, Inc. systems. Interact with MSS shops, FSO, FTR, third party vendors and public safety officials. Troubleshoot hardware, software and database issues to deploy and maintain e911 emergency telephone systems. Document hardware & software setup, writing technical and support documentation. ms.
Sep 2003 - May 2005
Technical Support Representative
Software Technical Support RepresentativePhone support Tiers 1 & 2 to internal/outside Motorolans & consumers. Assist customers with software/hardware installations, modem, PC, cell phone & Bluetooth troubleshooting. Designed and maintain content for Technical Support Website. Document hardware & software setup, writing technical and support documentations for different Motorola products.
May 2001 - Aug 2003
Apr 1999 - May 2001
2 education records
Eric Thies education
Bachelor Of Science - Bs, Information Technology
Western Governors University
Bachelor Of Science - Bs, Applied Computer Science
Northern Illinois University
FAQ
Frequently asked questions about Eric Thies
Quick answers generated from the profile data available on this page.
What company does Eric Thies work for?
Eric Thies works for ExteNet Systems, Inc..
What is Eric Thies's role at ExteNet Systems, Inc.?
Eric Thies is listed as IP Network Engineer at ExteNet Systems, Inc..
What is Eric Thies's email address?
AeroLeads has found 1 work email signal at @extenetsystems.com for Eric Thies at ExteNet Systems, Inc..
What is Eric Thies's phone number?
AeroLeads has found 2 phone signal(s) with area code 913, 847 for Eric Thies at ExteNet Systems, Inc..
Where is Eric Thies based?
Eric Thies is based in Greater Chicago Area, United States while working with ExteNet Systems, Inc..
What companies has Eric Thies worked for?
Eric Thies has worked for Extenet Systems, Inc., Motorola Solutions, and Motorola.
How can I contact Eric Thies?
You can use AeroLeads to view verified contact signals for Eric Thies at ExteNet Systems, Inc., including work email, phone, and LinkedIn data when available.
What schools did Eric Thies attend?
Eric Thies holds Bachelor Of Science - Bs, Information Technology from Western Governors University.
What skills is Eric Thies known for?
Eric Thies is listed with skills including Wireless, Telecommunications, Tcp/Ip, Unix, Technical Support, Testing, Network Security, and Process Improvement.
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