Eric Thorson

Eric Thorson Email and Phone Number

GM & Co-Founder at Norton Shopping Guarantee | Helping eCommerce Executives Increase Conversions, AOV & Customer Confidence | Unlock 10-37% More Revenue with Zero Upfront Costs @ Norton Shopping Guarantee
arlington, virginia, united states
Eric Thorson's Location
Greater Sacramento, United States
About Eric Thorson

eCommerce Executives...These days, increasing your online conversions is as difficult as navigating a maze blindfolded.It's challenging because:1️⃣High cart abandonment leads to significant revenue loss at checkout.2️⃣ Customer service teams are overwhelmed handling returns, refunds, and chargebacks due to customers not receiving what they expect after ordering.3️⃣ Negative reviews from shipping issues harm your brand's reputation and deter potential customers.If you're like most eCommerce leaders, you've tried:❌ Offering steep discounts❌ Investing heavily in marketing campaigns❌ Redesigning your website repeatedlyBut none of that works, especially in today's economy where everyone's tightening budgets and no one wants to risk a poor shopping experience.That's why we help our customers increase online conversions, AOV and reduce customer complaints using Norton Shopping Guarantee.Within a short timeframe, our team will help you to:✅ Increase conversions from 5-10%+✅ Boost customer confidence, especially among first-time buyers✅ Reduce cart abandonment rates✅ Increase average order value (AOV)✅ Minimize negative reviews and enhance customer satisfactionAll that's left for you to do is schedule a consultation.More than 100 companies trust us with their customer assurance services.Our clients typically unlock 7-37% more revenue within 6-12 months.Here’s what two of our customers had to say:"Shoppers need these reassurances and the stamp of approval coming from Norton means a lot."

Eric Thorson's Current Company Details
Norton Shopping Guarantee

Norton Shopping Guarantee

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GM & Co-Founder at Norton Shopping Guarantee | Helping eCommerce Executives Increase Conversions, AOV & Customer Confidence | Unlock 10-37% More Revenue with Zero Upfront Costs
arlington, virginia, united states
Employees:
7
Eric Thorson Work Experience Details
  • Norton Shopping Guarantee
    Enterprise Account Manager • Founding Member • Revenue Growth
    Norton Shopping Guarantee Jun 2018 - Present
    Arlington, Virginia, United States
    Acquired by EasyPost in 2022, Eric was promoted to develop new business opportunities, manage relationships with enterprise accounts, and close sales of a unique 4-in-1 Norton Shopping Guarantee (NSG). He develops account plans and establishes forecasts—and leverages value-added selling and prospecting to diverse clients. Eric manages key accounts, including relationships with e-commerce merchants in the Internet Retailer Top 1000. Eric orchestrates daily management of salesforce, including weekly communication, sales planning, forecasting, and team sales training. Eric was promoted from Sales Manager in 2020.His Select Achievements Include: • Grew MRR (monthly recurring revenue) from $500K to $2M.• Hunt and close eCommerce logos: JBL, Sur La Table, Sleep Number, Pep Boys, Reebok, Jelly Belly, Boston Proper, GNC, Floor & Decor, Carparts.com, FTD, Wilsons Leather, Steiner Sports, Soft Surroundings, JomaShop, PetFlow, the Vitamin Shoppe, Digital Storm, Shoes.com, Lenovo, CDW.• Delivered large revenue increase by pursuing, executing multi-year brand license agreement with Norton LifeLock, new Norton brand offering allowed for buySAFE to penetrate higher-profile merchants.• Pursued, developed, and executed brand license agreement with Allstate Identity (Allstate Insurance).• Achieve 95% close-rate from demo to agreement.• Drive client retention by managing Top-80 corporate accounts: by holding quarterly business reviews (QBRs), open discussions, trust-building. • Hired, trained, manage quota-exceeding team of sales reps (Logo Hunters) based in Arlington, VA office and remotely. Engaging / Presenting to / Selling to C-SuitesIdentifying & Qualifying LeadsCreated “Team Selling Culture: Qualifying New LeadsRecruiting, Hiring, Training New Sales RepsSales Coaching & Mentorship Improving Products / Listening to Client Feedback Contributing to UX Design Data Health Audits
  • Buysafe
    Enterprise Account Manager• Managing Sales Pipeline
    Buysafe 2016 - Jun 2018
    Arlington, Virginia, United States
    Eric managed sales opportunities—from sales pursuit to closure using a deep sales process and considerable expertise. Technical SME Client EducationRevenue Growth
  • Buysafe
    Key Accounts Manager • Client Relationship Management • Identifying New Opportunities
    Buysafe 2014 - 2016
    Arlington, Virginia, United States
    2014 – 2016Eric grew corporate revenue by ensuring key clients were satisfied with services and technology—and identifying new business opportunities for these clients.Client SuccessIdentifying Client Business OpportunitiesSales Growth
  • Buysafe
    Senior Account Executive • Enterprise Account Management • Advising Clients
    Buysafe 2012 - 2014
    Arlington, Virginia, United States
    Eric drove sales for enterprise accounts—delivering advice and solutions to new and existing clients. Enterprise SalesRevenue Growth Solution Selling
  • Buysafe
    Account Executive • Client Needs Assessments • Solving Technical Challenges
    Buysafe 2011 - 2012
    Arlington, Virginia, United States
    Eric solved complex business challenges of enterprise organizations—from assessment to optimization—for diverse customized services.Custom SolutionsConsultative Selling Solving Clients’ Business Problems
  • Mcafee
    Enterprise Account Manager, Web Security Group • Technical Sales Leadership • Strategy
    Mcafee 2008 - 2011
    Dallas-Fort Worth Metroplex
    Eric built a robust book of business via aggressive cold calling to management of Internet 500 e-commerce enterprises, evangelizing McAfee Secure. He evaluated customer needs and delivered solutions addressing security issues with daily business operations. Eric built and presented business cases highlighting value, ROI, short- / long-term results. His Select Achievements Include: • Achieved McAfee President’s Club (4) straight years. • Won “McAfee Sales Representative of the Year” 2Xs, and “McAfee Sales Manager of the Year.”Developing Sales Best PracticesCoaching / Mentoring PeersCreated / Delivered Sales PresentationsCompany Representative TradeshowsRevenue Growth

Eric Thorson Education Details

Frequently Asked Questions about Eric Thorson

What company does Eric Thorson work for?

Eric Thorson works for Norton Shopping Guarantee

What is Eric Thorson's role at the current company?

Eric Thorson's current role is GM & Co-Founder at Norton Shopping Guarantee | Helping eCommerce Executives Increase Conversions, AOV & Customer Confidence | Unlock 10-37% More Revenue with Zero Upfront Costs.

What schools did Eric Thorson attend?

Eric Thorson attended Ohlone College.

Who are Eric Thorson's colleagues?

Eric Thorson's colleagues are Dawood Adams, Jeremy Marks.

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