Enterprise Account Manager • Founding Member • Revenue Growth
CurrentAcquired by EasyPost in 2022, Eric was promoted to develop new business opportunities, manage relationships with enterprise accounts, and close sales of a unique 4-in-1 Norton Shopping Guarantee (NSG). He develops account plans and establishes forecasts—and leverages value-added selling and prospecting to diverse clients. Eric manages key accounts, including relationships with e-commerce merchants in the Internet Retailer Top 1000. Eric orchestrates daily management of salesforce, including weekly communication, sales planning, forecasting, and team sales training. Eric was promoted from Sales Manager in 2020.His Select Achievements Include: • Grew MRR (monthly recurring revenue) from $500K to $2M.• Hunt and close eCommerce logos: JBL, Sur La Table, Sleep Number, Pep Boys, Reebok, Jelly Belly, Boston Proper, GNC, Floor & Decor, Carparts.com, FTD, Wilsons Leather, Steiner Sports, Soft Surroundings, JomaShop, PetFlow, the Vitamin Shoppe, Digital Storm, Shoes.com, Lenovo, CDW.• Delivered large revenue increase by pursuing, executing multi-year brand license agreement with Norton LifeLock, new Norton brand offering allowed for buySAFE to penetrate higher-profile merchants.• Pursued, developed, and executed brand license agreement with Allstate Identity (Allstate Insurance).• Achieve 95% close-rate from demo to agreement.• Drive client retention by managing Top-80 corporate accounts: by holding quarterly business reviews (QBRs), open discussions, trust-building. • Hired, trained, manage quota-exceeding team of sales reps (Logo Hunters) based in Arlington, VA office and remotely. Engaging / Presenting to / Selling to C-SuitesIdentifying & Qualifying LeadsCreated “Team Selling Culture: Qualifying New LeadsRecruiting, Hiring, Training New Sales RepsSales Coaching & Mentorship Improving Products / Listening to Client Feedback Contributing to UX Design Data Health Audits
