Manage operation for equity club of 425 Shareholders and 1,100 members, generating highest annual gross revenue by over 20% and highest member satisfaction results (surveying - Course, Golf Operations, Food & Beverage, Communications, & Administrations)- Lead 8 leadership team members, with 120 seasonal plus 30 year-round teammates- Net increase of over 70 new Shareholders through a dynamic Membership marketing plan focused on enhanced Member engagement and experiences including but, not limited to;• Referral and Club ambassador on-boarding program• State of the art - Toptracer Range Technology (launches Spring 2024)• Full 12-Month Operation filled with year-round events, activities and amenities including groomed walking trails, cross country ski trails (skate and classic), fat bikes, and ice skating (2 rinks) • (3) Foresight Golf Simulators (Winter social golf)• Major Capital renovation of Course (Hole #14, #15, and #16 Tee deck), Spike Lounge and NEW 5&9 Café• $10MM+ Comprehensive 10-year Capital Plan• Major Concert Series events – 54.40, Streetheart, Tenille Arts, and The Northern Pikes• Sponsorship program generating $125K+ in annual revenue• University of Regina Golf Team Partnership (key alliance to meet "Employer's of Choice" objective)• Turf Care & Member Services Gratuity Program- Analyzed and determined courses of action to align operations and revenue performance with organizational goals- Host site 2018 CP Canadian Women’s Open; Brooke Henderson

The Cronk Group’s team has helped countless businesses, clubs and organizations achieve their most ambitious goals. They do this by providing their clients with customized solutions, a clear vision for success and best practices that are proven to work.Building strategic and tactical plans for success in three specific areas that we believe have the greatest influence on the success of any service-based business; Your Brand, Your Customer Service and Your Employees.

Thomas McBroom 18-hole master-planned golf resort community development that is consistently ranked among the Top 100 golf facilities in Canada by SCOREGolf Magazine, 4.5 stars by Golf Digest and best-conditioned courses in Western Canada. The General Manger administers all aspects of the club including its activities and the relationships between the club, community residents, guests, employees, government and industry. Coordinates and administers the club’s policies as defined by Carrington Group of Companies. Develops operating policies and procedures and directs the work of club department managers. Implements and monitors the annual operating budget and quality of club’s product and services and ensures maximum guest satisfaction. Secures and protects the club’s assets, including facilities and equipment.

Manage all aspects of resort golf community including community development, food & beverage, fine dining, catering operations, golf shop and golf course maintenance. •Produce substantial financial results and profits, while building a solid base of exemplary service and satisfaction using our "Service Beyond" philosophy. •Provide strong fiscal management and budgeting, marketing and development and motivation of team•Created and implemented detailed 3-year strategic plan complete with tactical benchmarks •Created and implemented detailed 5-year capital plan •Created and implemented a comprehensive communications plan utilizing email target broadcasts, website, Facebook, Twitter, exclusive YouTube Channel, LinkedIn and print media.

•Opened new 18-hole championship multi-generational, master-planned golf and community development•Project build co-ordinator of Clubhouse (3.5 million) including design, layout and theme concept•Responsible for overall club operations including its activities and relationship between the club and its community, guests, employees, government and industry

Edmonton, AB

Kamloops, BC