Eric Turcovski Email & Phone Number

Pittsburgh, PA, US

Pittsburgh, Pennsylvania, United States

Greater Pittsburgh Area

I'm the principal product manager and responsible for owning all things consumer gift cards. The sub-products of our service include a proprietary e-commerce experience on web, native apps, rewards and gamification engine, and platform API. I also maintain all of my previous project management and product support responsibilities.

495 Mansfield Ave., Pittsburgh, PA 15205

As the sole project manager, I was responsible for all project management needs and managing the project lifecycles across Wolfe products; these responsibilities and processes are still managed by me in my role as product manager. I created and maintained project specifications and requirements for all public sites, apps, and their infrastructure and.

495 Mansfield Ave., Pittsburgh, PA 15205

As the Senior Technical Support Specialist for SaveYa, a Wolfe product, I was responsible for all the research, troubleshooting, and documentation of issues with the SaveYa platform. I worked with product and development team to plan and improve products and future features. I collected and analyzed data to identify customer trends and precursors to site.

Herndon, VA

As an HP employee, I was a developer working almost exclusively with a single client on a number of different projects. Started as a key contributor on the migration and launch of an award winning (GCN IT Achievement 2013) project, and transitioning to a different project as a developer; I designed, developed, tested, and integrated custom code for.

As an ITS Labcon Supervisor, I was responsible for monitoring and supervising various Information Technology Services across campus. This increased responsibility position responded to emergencies and alerts around campus, taking care of the occasional supply run, and making sure computer lab consultants were not just taking care of their responsibilities.

I was responsible for maintaining a simple on-site file server that held all the support docs for the Help Desk sub-group of PSU ITS. I updated and upgraded this server on a bi-weekly basis to maintain stability and security, as well as backing it up in the event of a hardware or software failure leading to data loss. This server was absorbed into the main.

I worked closely with the regional Systems Analyst to update various systems at this site, including an Oracle database, and various Windows Server machines. We tested and implemented a new access card security system and access points. I also built new machines, imaged new and old machines, dismantled hardware, salvaged equipment, and documented all the.

As an internship project for the ITS Lab Consultant group, I researched chat systems for computer lab user to consultant instant messaging. I prepared feature tables and a formal presentation for plausible applications. For any potential application, I tested and documented them. After making recommendations, a system was eventually implemented in the PSU.