Eric U.

Eric U. Email and Phone Number

Customer Support Representative , Penguin Solutions
Eric U.'s Location
Oakland, California, United States, United States
About Eric U.

Dedicated professional with a passion for providing exceptional customer support with a passion for delivering exceptional service and ensuring customer satisfaction in the tech industry.I bring a blend of technical expertise and administrative skills to any role. I thrive in fast-paced environments, where problem-solving and effective communication are important. My goal is to contribute my talents to a dynamic team, delivering top-notch service and driving success in every endeavor.

Eric U.'s Current Company Details

Customer Support Representative , Penguin Solutions
Eric U. Work Experience Details
  • Penguin Solutions
    Customer Support Representative
    Penguin Solutions Feb 2021 - Aug 2023
    Fremont, California, United States
    -Handled order processes using SAP, including RMA (Return Merchandise Authorization) orders, andcredit and debit memos.- Utilized CRM systems such as Salesforce to track and manage order progress, ensuring timely fulfillment and delivery while keeping customers informed at every stage of the process.- Collaborated with cross-functional internal teams through Gmail and Slack.
    View
  • Autotec Sales
    Warehouse Manager
    Autotec Sales Oct 2010 - Mar 2020
    San Leandro, California, United States
    - Managed customer inquiries and orders by addressing product related questions and warranty concernsthrough phone and email.- Oversaw inventory, optimized stock levels, managed packing, shipping, and receiving processes.- Operated forklift and pallet jack equipment.
  • Advantage Point Technologies
    Computer Relocation Tech
    Advantage Point Technologies Aug 2007 - Feb 2011
    - Performed disconnection, relocation, and reconnection of computer systems and servers with minimaldowntime and optimal functionality.- Troubleshooted computer hardware and software issues and resolved them.- Implemented hardware and software installations that improved computer efficiency.
    View
  • Brightroom
    Data Entry Clerk
    Brightroom Jan 2007 - Aug 2007
    Emeryville, California, United States
    - Maintained the organization of a digital photo database by labeling and sorting images.- Achieved timely delivery of photos by managing shipping processes.
  • Compusa
    Sales Associate
    Compusa Jun 2005 - Dec 2006
    Emeryville, California, United States
    - Provided customer service by engaging with customers, addressing their needs, and offering productrecommendations.- Lead responsibilities in overseeing daily closing procedures and performed sales reporting.
    View

Frequently Asked Questions about Eric U.

What is Eric U.'s role at the current company?

Eric U.'s current role is Customer Support Representative , Penguin Solutions.

Not the Eric U. you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.