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Eric U. is listed as Customer Support Representative , Penguin Solutions based in Oakland, California, United States. AeroLeads shows a matched LinkedIn profile for Eric U..
Eric U. previously worked as Customer Support Representative at Penguin Solutions and Warehouse Manager at Autotec Sales.
Dedicated professional with a passion for providing exceptional customer support with a passion for delivering exceptional service and ensuring customer satisfaction in the tech industry.I bring a blend of technical expertise and administrative skills to any role. I thrive in fast-paced environments, where problem-solving and effective communication are important. My goal is to contribute my talents to a dynamic team, delivering top-notch service and driving success in every endeavor.
A career timeline built from the work history available for this profile.
Fremont, California, United States
-Handled order processes using SAP, including RMA (Return Merchandise Authorization) orders, andcredit and debit memos.- Utilized CRM systems such as Salesforce to track and manage order progress, ensuring timely fulfillment and delivery while keeping customers informed at every stage of the process.- Collaborated with cross-functional internal teams.
San Leandro, California, United States
- Managed customer inquiries and orders by addressing product related questions and warranty concernsthrough phone and email.- Oversaw inventory, optimized stock levels, managed packing, shipping, and receiving processes.- Operated forklift and pallet jack equipment.
- Performed disconnection, relocation, and reconnection of computer systems and servers with minimaldowntime and optimal functionality.- Troubleshooted computer hardware and software issues and resolved them.- Implemented hardware and software installations that improved computer efficiency.
Emeryville, California, United States
- Maintained the organization of a digital photo database by labeling and sorting images.- Achieved timely delivery of photos by managing shipping processes.
Emeryville, California, United States
- Provided customer service by engaging with customers, addressing their needs, and offering productrecommendations.- Lead responsibilities in overseeing daily closing procedures and performed sales reporting.
Quick answers generated from the profile data available on this page.
Eric U. is listed as Customer Support Representative , Penguin Solutions.
Eric U. is based in Oakland, California, United States.
Eric U. has worked for Penguin Solutions, Autotec Sales, Advantage Point Technologies, Brightroom, and Compusa.
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