Eric Van Doren Email & Phone Number

Microsoft Corporation, Redmond Wa

Microsoft Dynamics CRM 2011 for Partner SalesSales IT Delivery Management GroupUser Experience Designer 6/2011-5/2012Responsible for user experience solutions and art direction for a redesign of a sales tool for Microsoft account managers and sales partners. Work involved migrating UX from a custom Silverlight application to SharePoint and the Dynamics CRM platform.Worked closely with solution managers and developers throughout development process.Created… Show more Microsoft Dynamics CRM 2011 for Partner SalesSales IT Delivery Management GroupUser Experience Designer 6/2011-5/2012Responsible for user experience solutions and art direction for a redesign of a sales tool for Microsoft account managers and sales partners. Work involved migrating UX from a custom Silverlight application to SharePoint and the Dynamics CRM platform.Worked closely with solution managers and developers throughout development process.Created branding, icons, illustrations, and animations for multiple projects.Worked as part of team exploring and prototyping future versions of the tool suite. Design challenges included creating a unified user experience for Windows desktop, Surface, and Windows Phone. Show less

Microsoft Corporation, Redmond Wa

MFXManageability Services Group - MicrosoftUser Experience Designer, Art Director 11/09-10/2010Responsible for user experience solutions and art direction for a web-based suite of tools for managing and monitoring Microsoft online service infrastructure. Suite applications include performance monitoring, reporting, contact management and incident reporting and tracking. Worked closely with program management and development in creating feature specifications.Worked… Show more MFXManageability Services Group - MicrosoftUser Experience Designer, Art Director 11/09-10/2010Responsible for user experience solutions and art direction for a web-based suite of tools for managing and monitoring Microsoft online service infrastructure. Suite applications include performance monitoring, reporting, contact management and incident reporting and tracking. Worked closely with program management and development in creating feature specifications.Worked closely with development in implementation of features, creating a detailed visual specifications and tracking user experience issues throughout development process.Responsible for look and feel and art direction. Maintained a visual style guide, and created all icons and illustrations for the tool suite.Worked with project team on planning and prototyping a redesign of tools to improve user experience and add mobile integration. Show less

Microsoft Corporation, Redmond Wa

Windows 7Windows Engineering and Release Team - MicrosoftUser Experience Designer 10/07-11/08Responsible for user experience solutions for operating systems engineering tools. Lead designer for Microsoft Feedback Tool, a tool for beta testers and program participants to report quality control issues and other feedback for Windows 7.Provided branding and identity solutions for team.Provided guidance and training to team members to evangelize importance of user… Show more Windows 7Windows Engineering and Release Team - MicrosoftUser Experience Designer 10/07-11/08Responsible for user experience solutions for operating systems engineering tools. Lead designer for Microsoft Feedback Tool, a tool for beta testers and program participants to report quality control issues and other feedback for Windows 7.Provided branding and identity solutions for team.Provided guidance and training to team members to evangelize importance of user experience.Created interactive prototypes throughout the development process. Show less

Microsoft Corporation, Redmond Wa

Microsoft PerformancePointOffice Business Applications User Experience Team - MicrosoftUser Experience Designer 10/05-11/06Responsible for providing user experience solutions for financial analysis, forecasting, and budgeting application suite. Worked with program management, usability specialists, software design engineers and test engineers in solving user experience issues and designing new features. Also designed dialog boxes and all toolbar and ribbon icons.

Microsoft Corporation, Redmond Wa

Microsoft Management Console, Microsoft Internet Authentication ServerWindows Server Management User Experience Team - MicrosoftProduct Designer 5/04-5/05Responsible for user experience solutions for two Windows Server tools for IT professionals. Worked closely with program management, usability specialists, and software design engineers in identifying and proposing solutions for usability and user interaction issues in previous releases.

Microsoft Corporation, Redmond Wa

Microsoft MSN Communications Design TeamProduct Designer 10/02-02/03Responsible for redesign of MSN Messenger client user interface and visuals. Work included initial design proposals incorporating new features into an established product, design iterations based on focus group findings and usability studies, and creating consistency between MSN Messenger and the overall MSN 8.0 visual style.Responsible for redesign of MSN Messenger web site. Designed template for web site… Show more Microsoft MSN Communications Design TeamProduct Designer 10/02-02/03Responsible for redesign of MSN Messenger client user interface and visuals. Work included initial design proposals incorporating new features into an established product, design iterations based on focus group findings and usability studies, and creating consistency between MSN Messenger and the overall MSN 8.0 visual style.Responsible for redesign of MSN Messenger web site. Designed template for web site pages, including style sheets, and created all illustrations. Also created localized illustrations for international markets. Worked closely with usability engineer and localization team to evaluate designs. Built interactive prototypes for usability testing. Show less

Redmond Wa

Microsoft FrontPage 2000Lead Product Designer 1997-1998Responsible for all user experience and visual design issues for a new version of the product, including a complete redesign of the front-end user interface and reorganization of product features.Microsoft Outlook 97Lead Product Designer 1993-1997Responsible for all user experience and visual design issues for a version 1.0 release. Designed core workflows and presentation of main features, overall look… Show more Microsoft FrontPage 2000Lead Product Designer 1997-1998Responsible for all user experience and visual design issues for a new version of the product, including a complete redesign of the front-end user interface and reorganization of product features.Microsoft Outlook 97Lead Product Designer 1993-1997Responsible for all user experience and visual design issues for a version 1.0 release. Designed core workflows and presentation of main features, overall look and feel of the product, usability, all icons, illustrations, animations, and dialog boxes. Show less