Eric Vernaeve

Eric Vernaeve Email and Phone Number

Chief Information Officer (CIO) at ICASA Group @ ICASA Group
diepenbeek, limburg, belgium
Eric Vernaeve's Location
Diepenbeek, Flemish Region, Belgium, Belgium
Eric Vernaeve's Contact Details

Eric Vernaeve personal email

n/a
About Eric Vernaeve

Professional Experience: A broad ICT experience in multiple domains and business sectors including: IT management, managed services, cloud services, team management, business consultancy, international sales and business development, customer account management, project management, service delivery management.Goals:Using my broad experience, dedication and passion in IT to achieve the best results in an entrepreneurial business environment.Specialties: ICT consultant with strong specialisation in IT change management and expertise in high availability topology's and solutions in multiple sectors. 
International partner alliance management skills.
Added value knowledge of business service monitoring in 24/7 operations.

Eric Vernaeve's Current Company Details
ICASA Group

Icasa Group

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Chief Information Officer (CIO) at ICASA Group
diepenbeek, limburg, belgium
Website:
icasa-group.com
Employees:
42
Eric Vernaeve Work Experience Details
  • Icasa Group
    Chief Information Officer
    Icasa Group Jun 2022 - Present
    Diepenbeek, Flemish Region, Belgium
  • Icasa Group
    Chief Information Officer (Cio) / Chief Technology Officer (Cto)
    Icasa Group Nov 2020 - Jun 2022
    Diepenbeek, Flemish Region, Belgium
    Responsible for defining and leading the information and technology strategy of the ICASA Group in close cooperation with the C-level executive team, the IT team and the technology partners. Optimisation of governance and processes and assisting the organisation and the executive management team in determining acceptable levels of risk for the organisation and establish the corporate-wide information security management program.
  • Icasa Group
    International Business Development Manager
    Icasa Group Feb 2017 - Nov 2020
    Diepenbeek, Belgium
    Discover the ICASA Energy Software Suite and get Energized!Are you currently working with several software suppliers for managing your downstream business? And are you looking for a complete, secure & fully integrated tool to manage all your energy? From gasoline & diesel, over gas & hydrogen to electrical charging. Discover the ICASA Energy Software Suite, which supports the growth of your business and improves your operational excellence.Total & integrated cloud solutionICASA has more than 30 years of experience in the energy sector and a major player with its total and integrated cloud solution for the management of your energy activities. From logistics, to wet stock, dry stock, cards & authorization, and finance. By automating all business processes into a central management system, we assist your organization in maximizing your productivity and controlling your costs. Business processes become more efficient, order lead times are reduced, as are supply costs and on top of that, customer focus and level of service increase. One single platformThe strength of our software suite is that we offer a single cloud platform and application to run multiple core functions of the business end-to-end. Standard dashboards with extensive configuration options offer you a big added value to oversee and adjust business where required. With our software suite we can provide the flexibility of implementing a solution which perfectly matches the changing needs and wishes of your business. - Logistics: Logistics Management, Bunkering, Warehousing, Dispatching, Routing & Mapping, …- Wet Stock: Multi Energy, Fuel Management, Price Management, Transactions, Daily Reports, …- Cards & Authorization: Authorization System, Card Management, Switching, Reporting, Invoicing, …- Dry Stock: Promotions, Pricing, Shop Management, Stock Management, Dashboards & Reporting, …- Finance: (Analytical) Accounting, Fixed Assets, Budget & Actuals, Alternative Accounting Plan,...
  • Econocom Belux
    Client Engagement Manager - Business Development Managed Services
    Econocom Belux Apr 2013 - Jan 2017
    Brussels Area, Belgium
    Econocom designs, finances, implements & manages companies’ digital transformations (10.000 employees in 19 countries - revenue of €2.5 billion). Within Econocom Managed Services, closely working together with the bid management team and the cloud services architect team, responsible as Client Engagement/ Business Development Manager for presales assistance to sales account management teams. Main focus within the organization on business development of IT to IT Support Services, Datacenter Remote Managed Services and Hybrid Cloud Services; including customer on premises infrastructure support, colocation housing infrastructure and/or hosted cloud infrastructure in private datacenters (based on Nutanix hyper converged software defined datacenter technology) as well as public cloud services (Microsoft Azure). 
Activities include developing the sales pipeline (CRM), customer requirements analysis and qualification, assisting key account and sales management teams in entering the engagement with customers in an early stage to help identify, qualify and communicate optimal solutions based on a solid appreciation of the Client’s vision, business goals and IT strategy, organise and chair customer meetings, service portfolio presentations, bid development (including working in consortium on complex RFP’s with strict deadlines), create offerings, achieving engagement profitability, customer satisfaction evaluations, structuring and managing the handover of signed service deals to the PMO and SDM teams, ongoing tracking and building a trusted advisor relationship with customers, event participations as key note speaker, back-to-school sessions.
 In parallel working with the Econocom Managed Services portfolio manager, service architects, operations team and the bid management team to develop the service catalog, service descriptions, and service schedules.
  • Econocom Belux
    Manager Service Delivery Management (Senior Unit Manager)
    Econocom Belux Jun 2012 - Mar 2013
    Brussels Area, Belgium
    Manage and coordinate the SDM team responsible for the operational execution, performance and quality of the Managed Services and Outsourcing Agreements delivered to Clients as per agreed contracts and ensure that Service Levels are achieved using “best practices” based on ITIL V3. Main focus was on service level reporting (SLA’s & KPI’s), skills inventory, gap analysis, internal transformation, communication, building service standards, service improvement plans & tooling. Together with the Econocom Managed Services teams of Belgium, France and Luxembourg working on challenging projects to build and run state of the art managed services while developing service schedules for service desk services, end-user support services, remote datacenter managed services and workplace as a service (virtual cloud services).
  • Ibm Skillteam
    Business Development Manager
    Ibm Skillteam Jul 2010 - Jun 2012
    Brussels Area, Belgium
    Skillteam, a 100% IBM Belgium-Luxembourg company active in Belgium, Luxembourg and The Netherlands with a strong focus on implementing innovating technology solutions making organizations more successful, relying on ICT specialists who combine business and technological expertise. In order to realize this, Skillteam lets its customer choose the delivery mode, from staff augmentation to projects and managed services, that matches the specific needs.As a part of the IBM group, Skillteam has a unique access to the most advanced technological expertise on the market, while keeping the flexibility and the direct approach of a medium-sized organization.Main focus of my role within the organization is on business development for the products and services portfolio in the area of Business Activity Monitoring, Business Continuity, Output Management and Track and Trace Business Solutions.Achieved the first installation in Europe of the IBM Portable Modular Datacenter (PMDC), a truly portable and modular datacenter in a container.
  • Psa Hnn Nv / Cosmos Nv
    Service Delivery Manager
    Psa Hnn Nv / Cosmos Nv Jan 2009 - Jul 2010
    Antwerp Area, Belgium
    In January 2009, Cosmos' shareholder PSA HNN decided to integrate the Cosmos Global Infrastructure Services team into the PSA HNN IT Infrastructure Department. In this aspect, I have been appointed as Service Delivery Manager within the PSA HNN group.Acting as the strategic liaison between the corporate IT infrastructure team and the different business groups, divisions, locations and subsidiaries I assist these groups with the integration of business and IT. In this responsibility I mainly act as the account manager to guard over the quality of service of the PSA HNN IT department. Within my Cosmos responsibility I organize the fade out of the Global Infrastructure Services to allow customers to become self-supporting.
  • Cosmos Nv
    Manager Global Infrastructure Services / Ict Manager
    Cosmos Nv Aug 1998 - Jan 2009
    Antwerp Area, Belgium & Frequently Travelling Worldwide
    Cosmos, a fully owned subsidiary of PSA Hesse Noord Natie - Port of Singapore Authority Group Europe, manufactures state-of-the-art Container Terminal Operating Systems (TOS) and provides ICT solutions and managed services that speed up and automate the day-to-day management and operation of container terminals.
 As member of the management team, line manager of the global infrastructure services team and responsible for internal ICT management, main responsibilities include: - Management, coaching and coordination of a team of certified sales and technical specialists in system technical design and implementation of high availability solutions, business continuity and business service monitoring infrastructures- Business development- Technical consultancy and presales support - Partner alliance management- Technical account management- Technical project management- Management of internal ICT infrastructure
  • Diagram Benelux / Bio - Mibis
    It Systems Manager
    Diagram Benelux / Bio - Mibis Apr 1989 - Aug 1998
    Sint-Niklaas Area, Belgium
    Diagram Benelux / BIO – MIBIS, a subsidiary of Diagram France – France Telecom an independent sw vendor with a mission to build, market and supply back and middle office solutions for banks, insurance companies, asset managers, mutual funds and corporate treasuries. Within this company I was responsible for IT Management, Systems Supervision and Technical Coordination.Responsibilities included:- Management, coaching and coordination of ICT team- Systems management of IBM AS400 systems, DEC VAX/VMS, Digital Alpha, SUN Solaris, Novell Intranetware and PC-LAN related network- General development architecture, concepts and technical support development teams- Design and build development productivity tools, policies & procedures for version management, source life cycle management control- Project management on implementation of GUI interfaces, technical modernization and national language support (NLS)- Commercial assistance, consultancy and technical presales support
  • Union Carbide Benelux
    Analyst-Programmer
    Union Carbide Benelux Jan 1989 - Apr 1989
    Analysis and programming of new functionalities for the order entry system.Programming maintenance and version management. Quality improvement planning via CAPEMA Excellence thru Quality Plan.Left this position in an early stage to grasp the unique opportunity to help building up a new international commercial solution for the insurance market.
  • Alca
    Systems Manager - Project Leader
    Alca Feb 1985 - Jan 1989
    Subsidiary of the Belgian Financial Holding GEVEPAR. Certified IBM Agent and Solution Provider / Software House.Responsibilities included: - Systems Management IBM AS400, S/38, S/36 - Project Management (Commodity Trading, Contract Registration Applications)- Project Leader FACTOR (Invoicing, Billing & Stock Control Solution)- Technical Analyst- Analyst-ProgrammerMain assignment references: European Gem Services (De Beers), Sidaplax, Société Commerciale d'Anvers (SCA-Sobelder), Kreglinger
  • Raet Belgium
    Programmer
    Raet Belgium Oct 1982 - Feb 1985
    Subsidiary of the International RAET/ASSYST Group.Solution Provider / Software House.Started as programmer on the turn-key project for Agfa Gevaert Group with implementations in 12 European countries. The solutions consisted of a central repository data dictionary system, order entry, stock control, warehousing management, invoicing and general ledger based on I/O Handler (in-house RAET developed “4GL”) using the PARAET methodology.Assigned as analyst-programmer in an outsourcing agreement with UNION CARBIDE BENELUX for the design, development and implementation of the Order Entry, BLIW and Customs Import/Export system for the Chemicals & Plastics Division.

Eric Vernaeve Skills

Business Development Service Delivery Management It Management Itil Ict Customer Relations Customer Service Integration Project Management Management Telecommunications Business Intelligence Managed Services Pre Sales Service Delivery Solution Selling Program Management Change Management Strategy Enterprise Software Team Management Crm It Service Management Account Management Outsourcing Cloud Computing Consulting It Outsourcing Data Center Infrastructure Customer Relationship Management Information Technology

Frequently Asked Questions about Eric Vernaeve

What company does Eric Vernaeve work for?

Eric Vernaeve works for Icasa Group

What is Eric Vernaeve's role at the current company?

Eric Vernaeve's current role is Chief Information Officer (CIO) at ICASA Group.

What is Eric Vernaeve's email address?

Eric Vernaeve's email address is er****@****com.com

What are some of Eric Vernaeve's interests?

Eric Vernaeve has interest in International Professional Networking, Effective Leadership, New Technologies And Innovation.

What skills is Eric Vernaeve known for?

Eric Vernaeve has skills like Business Development, Service Delivery Management, It Management, Itil, Ict, Customer Relations, Customer Service, Integration, Project Management, Management, Telecommunications, Business Intelligence.

Who are Eric Vernaeve's colleagues?

Eric Vernaeve's colleagues are Pierre Geelen, Ambrosio (Icasa), Miguel Antonio Verduzco Contreras, Mark Stals, André Schmetz, Koen Strickx, Kris Vliegen.

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