- Develop and implement corporate diversity & inclusion strategy in partnership with AT&T’s business units and external partners to grow a diverse workforce, foster an inclusive workplace, and position diversity & inclusion as a strategic business advantage for AT&T.- Collaborate with partners across the company to develop and execute a coordinated plan of initiatives, business practices, training, and activities to advance diversity & inclusion performance for designated segments: Women, Black/African-American, Hispanic/ Latino, LGBTQ+, People with Disabilities, Veterans.- Set standards, provide support & funding, and facilitate networking for AT&T Employee Resource Groups – currently at more than 136,000 employee members globally.- Coordinate AT&T’s presence and participation in external cross-industry and governmental working groups, initiatives and coalitions. Determine and manage company’s annual plan for sponsorship of external organizations and events that align with AT&T’s diversity & inclusion strategy.

- Lead AT&T’s Competency Management HR center of excellence, advancing the use of defined competencies, job profiles and competency assessments across talent management processes and systems to meet AT&T’s talent needs and support employee development.- Amplify Core Team member leading AT&T's implementation and operation of SuccessFactors integrated talent management software platform.- Created and manage Career Intelligence, a web-based career planning tool that presents AT&T employees with current hiring trends and job profiles to provide useful data for making informed career decisions. - Coordinate Workforce 2020 strategy across AT&T business units, partnering with HR centers of excellence to ensure AT&T has a skilled and engaged workforce. - Primary HR partner supporting enterprise-wide skills pivot initiative for AT&T Technology & Operations, developing and implementing an integrated strategic workforce transformation plan for 50,000+ AT&T managers.

- Led HR service delivery team providing Tier 0 and Tier 1 HR transactional support for all U.S.-based employees, including those in Guam, Puerto Rico, and the Virgin Islands, using advanced self-service technology and a shared services customer care model.- Led integration of Cingular Wireless and Dobson Cellular companies into AT&T HR Service Delivery Model, ensuring HR Operations met merger synergy and budget targets. - Led HR activities to convert 75,000 Cingular and Dobson employees to AT&T payroll system; included disposition of legacy Cingular and Dobson HR systems.

- Led initiative to integrate 50 outsourced HR services into new AT&T HR Service Delivery Model, close contract with Aon Human Capital Services, and consolidate outplacement services.- Established Employee Movement Governance Committee for interdepartmental coordination of legal entity moves associated with enterprise reorganizations. Directed use of Legal Entity Placement Guidelines to assign employees across payroll systems. - Coordinated HR Operations merger efforts to integrate 57,000 BellSouth employees into new AT&T HR Service Delivery Model. Led integration of BellSouth FMLA, Leaves of Absence, Job Accommodation, and Unemployment Insurance claims administration into AT&T Attendance Operations model.

- Led Employee Relations Manager and HR Specialist team for SBC Communications Southwest/East region providing HR support for 32,000+ employees in Missouri, Oklahoma, Kansas, Arkansas, Texas, and Connecticut, focused on employee relations, HR policy & practices, labor relations, and performance management.- Designed and implemented HR strategies and operational plans to complement SBC business strategy, technology, and organizational structure. Aligned HR programs to support diverse client needs and resolve HR issues.- Led transition of Southwest/East region to new SBC Communications HR Service Delivery Model.

- Led Disability Operations, FMLA Operations, Leave of Absence Administration, Unemployment Insurance Claims Administration, Work/Life Services, and Employee Assistance Program (EAP) for SBC Communications. Ensured business processes and practices were cost effective and legally compliant, balancing regional needs with corporate objectives.- Designed, promoted and deployed business solutions to support corporate and business unit objectives for reducing employee absence and improving attendance metrics. - Provided EAP, Work/Life, Job Accommodation and Return to Work resources to support SBC’s employees’ ability to be at work and productive.

- Led Workforce Diversity, Affirmative Action Programs, Equal Employment Opportunity (EEO) and Corporate Compliance functions for SBC Communications. - Ensured compliance with federal and state employment laws and regulations and fair employment practices. - Positioned diversity and inclusion as a strategic initiative for all SBC stakeholders. Implemented diversity strategy through consulting, education and awareness.

- Led HR functions for SBC Telecom start-up business unit with focus on building HR infrastructure (payroll, compensation, benefits, and HR programs) and meeting staffing and support requirements in regions outside of SBC’s 13-state operating territory.- Designed and implemented employee recognition program to reinforce SBC Telecom Corporate Values; implemented sabbatical program for retention of key functional leaders.

- Led recruitment advertising, internet recruiting, employee referral program, staffing methods and procedures, and staffing vendor management for SBC Communications.- Responsible for HR research and staffing measurements.- Integrated Ameritech HR functions into SBC post-merger Staffing & Workforce Development structure; negotiated resource allocations with HR units; resolved force surplus.

- Integrated and managed Staffing & Workforce Development functions following SBC Communications acquisitions of Pacific Telesis and Southern New England Telephone/SNET. Included integrating staffing data and performance measures; consolidating employment test portfolios; consolidating staffing budgets; inclusion of new business unit clients into Staffing's scope.- Implemented single vendor solution for applicant background checks and drug screens; standardized and streamlined selection processes for greater resource effectiveness.- Stewarded Y2K remediation for Staffing & Workforce Development; developed web-based applications for managing employee recruitment program, pre-employment drug testing and payroll change processing.

- Led management and occupational recruiting throughout California, including development of all selection screens and statewide test administration.- Responded to critical staffing requirements due to new business initiatives, mandatory service improvements, and increased force losses. - Implemented mass recruiting events, increased and improved recruitment advertising channels, and outsourced selection processes to meet unprecedented demand for new and replacement workers.

- Led development, implementation and maintenance of all tests and selection screens used in management and occupational hiring; represented company in industry forums; marketed Pacific Bell tests to other regional telephone companies.- Developed and implemented company's Testing Accommodation Program in response to Americans with Disabilities Act (ADA) Title I.- Implemented new Operator Selection Test with innovative use of IVR technology.

- Lead HR Generalist with focus on building new HR infrastructure for Pacific Bell Information Services start-up business unit responsible for Residence and Business Voice Mail products.- Designed Accounting Safeguards Training program and coordinated regulatory audit of business unit by outside firm.- Project Manager for design and build out of new business unit headquarters; integrated new business culture into design of office space and furniture standards; coordinated headquarters move.

- Member of Network Planning & Engineering AVP‘s Personnel & Budget staff.- Represented business unit on inter-departmental Minority & Women -Owned Business Enterprises (M/WBE) Performance Improvement Task Force.- Received Singular Achievement Award for designing spreadsheet application to calculate Early Retirement Incentive benefits.