Successfully work on a highly collaborative, cross-functional team committed to improving the value of our product. In charge of identifying and establishing design needs, requirements, and acceptance criteria. Develop user definitions, use cases and workflow diagrams to illustrate business problems. Effectively analyze and detail current workflows, find opportunities to meet project objectives, and make recommendations for future approaches.Key Accomplishments: - Spearheaded “Next… Show more Successfully work on a highly collaborative, cross-functional team committed to improving the value of our product. In charge of identifying and establishing design needs, requirements, and acceptance criteria. Develop user definitions, use cases and workflow diagrams to illustrate business problems. Effectively analyze and detail current workflows, find opportunities to meet project objectives, and make recommendations for future approaches.Key Accomplishments: - Spearheaded “Next Generation Agile” workshop across all product teams increasing velocity by 13%. - Proactively met 96% of deadlines by identifying and mitigating engineering roadblocks. - Streamlined existing business processes, leading to an enhancement in efficiency by 21%. Show less

Maximized efficiency for different business units by translating requirements to technical resources that helped develop solutions to reduce risk, increase efficiency, and minimize impact. Effectively facilitated with stakeholders to apply business process analysis and modelling to identify gaps and develop design enhancements. Created user flows, wireframes, journey maps, and interaction models resulting in successful prototypes.Key Accomplishments:- Optimized and managed product… Show more Maximized efficiency for different business units by translating requirements to technical resources that helped develop solutions to reduce risk, increase efficiency, and minimize impact. Effectively facilitated with stakeholders to apply business process analysis and modelling to identify gaps and develop design enhancements. Created user flows, wireframes, journey maps, and interaction models resulting in successful prototypes.Key Accomplishments:- Optimized and managed product backlog contributing to 15% increase in development speed.- UX Research resulted in successful app redesign and 12% increase in customer satisfaction scores.- Collaborated on developing product for major commercial projects throughout New York City (e.g. Hudson Yards $25B). Show less