Eric Albee Email & Phone Number

New Jersey, United States

New Jersey, United States

Princeton, New Jersey, United States

- Management responsibility for a top 5 enterprise account which includes 70+ FTEs providing Administrative Support, Facilities Management, Document Management, Space & Event Planning, and Security services to 5 locations nationally. - Work closely with Sr. level clients to align with their corporation’s goals to provide flexibility for their ever-changing business needs. - Work closely with the management team to provide a center of excellence, sharing and implementing best practices across all services provided.- Development of annual budgets, accountability for accurate forecasts, and the administration of P&Ls. - Drive personnel and operations excellence across all contracted services. - Negotiate and prepare contract renewals.

Whitehouse Station, New Jersey, United States

- Provided strategic direction and leadership to a top 10 national account consisting of 32 business units and 113 FTEs. - Developed and maintained solid relationships with regional and national clients through consistent performance, quality service, and effective communication. - Maintained consistent performance, process standardization, and SLA compliance at all business units.- Conducted analysis and provided process, technology, and staffing recommendations for new service offerings. - Assisted and participated in sales presentations and contract negotiations.

Warren, New Jersey, United States

- General management for 21 FTEs at 3 business units providing facilities management, records, imaging, high volume shipping & receiving, mail, switchboard, and fulfillment services. - Developed and implemented records management best practices for Chubb’s corporate records program including strategies to maintain regulatory compliance. - Oversaw the daily handling of record requests, indexing projects, and maintenance of an inventory in excess of 200K records. - Generated and presented monthly, quarterly, and annual operational and volume reports to the client.

New Jersey, United States

- Managed all aspects of operations responsible for facilities, records management, mail services, shipping & receiving, corporate switchboard, copy center, customer service, and administrative support staff across legal, pharmaceutical, and insurance verticals. - Developed delivery routes to increase employee efficiency by 50%, improving the aesthetics and productivity of the workspace while reducing the footprint to provide significant hard dollars savings to the client. - Documented all workflows into process maps, developing efficiencies and adding necessary QCs - Hired, trained, and developed new employees