Eric W. Smith Email & Phone Number

• Over 23 years of experience in management, operational controls, asset protection, loss prevention and research • Wide knowledge base and extensive training in Loss Prevention and Asset Protection• Determined to achieve goals while demonstrating a teamwork attitude and working under pressure• Proficient in the use of computer applications for communication and presentation – Microsoft Excel, Word, Outlook, PowerPoint, Publisher, and Broderbund Paint Shop

Listed skills include Acts, Market, Location, Sales, and 89 others.

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  Market Asset Protection Manager

  Wal-Mart

  Apr 1985 - Jan 2009

  Security Services • Supervised 9 Asset Protection Coordinators and 15 Asset Protection Associates in a market which produces $825,000.00 in sales• Investigated allegations of inappropriate behavior, harassment and discrimination• Prepared written reports setting forth findings, conclusions, and recommendations• Conducted internal/external integrity and theft investigations by providing • Directly involved in interviews and interrogations during investigations• Conducted criminal investigations of fraud and other illegal acts• Compiled statistical data of criminal activity for new stores• Worked closely in conjunction with third party agencies such as local, state, and federal law enforcement agenciesRisk Management/Control and Analysis • Reduced accident and incident frequency through market wide proactive safety programs • Toured with market team to evaluate execution of safety, OSHA, food safety, and compliance related programs• Provided guidance and direction to prepare stores in achieving corporate loss prevention goals• Ensured emergency preparedness by analyzing threats and developing strategies for prevention and response• Monitored execution of company risk control programs by identifying and evaluating areas of achievement and opportunity• Investigated, filed, and managed Worker's Compensation and Customer Injury ClaimsInventory Control• Associated training on PI, POS procedures, and Backroom programs• Analyzed weekly Exception and Purchase Recap reports • Ensured effective implementation of inventory management, Customer Inventory Flow program, and SWAS throughout the market• Completed procedural and operational audits to monitor progress and identify exceptions• Toured with Asset Protection Coordinators weekly, focused on loss control, inventory flow, compliance and safety