Eric Wade, Mba Email & Phone Number

Bolingbrook, Il

• Responsible for P&L for four locations including the flagship production facility.• Responsible for production for the entire organization.• Introduced and Led The Four Disciplines of Execution program to the organization resulting in 19% savings in operational cost in year one.• Responsible for multiple divisions including Customer Service, Quality Assurance, Inventory Control, Shipping and Receiving.• Responsible for negotiation with vendors and customers.• Responsible for Facilities Maintenance Team.• Oversaw two branch relocations.• ISO Management Representative

Bolingbrook, Illinois

• Coordinated APQP, PPAP, and Feasibility Studies for new product launches.• Coordinated the development of work instructions, SOP manual, best practices, policies, and procedures consistent with ISO 9001 and ISO 14001 standards.• Led the transition to the 2015 Standards for ISO 9001 and ISO 14001.• Led the cross functional teams that create and implement corrective actions.• Coordinated Monthly Technician Quality Meetings and corporation wide Branch Policy Conference calls. • Management Member of the Material Review Board and Safety Committee.

• Perform Internal Audits to the ISO 9001 and ISO 14001 standards.• Led the cross functional teams that create and implement corrective actions.• Maintained quality and warranty records for all technicians, internally produced parts, and vendor sourced parts through detailed record keeping.• Reduced defect rates of all key product lines. One in particular from 23% to 2.8%.• Member of the Material Review Board and Safety Committee.

Bolingbrook, Il

• Developed and modernized the warranty record keeping and reporting functionality.• Decreased warranty costs year over year by identifying trends, and adapting techniques in production.• Increased warranty acceptance and reimbursement rates with vendors through negotiation.• Reduced customer down time by improving the response rates to warranty claims.• Increased inventory accuracy organization wide by centralizing warranty claims processing.

• Received and processed customer orders.• Assisted customers with technical questions and trouble shooting.• Facilitated customer warranty claims from internal and external vendors.• Developed program to expedite customer warranty claims to minimize down time.

Darien, Illinois

Master’S Degree, Business Administration And Management, Organizational Leadership

Completed my MBA from Illinois State University Aug, 2017

Bachelor Of Business Administration (B.B.A.), Management Sciences And Quantitative Methods

Activities and Societies: Sigma Phi Epsilon Illinois Zeta

Education record

Education record