Eric Warnars Email & Phone Number

• Supervises the day-to-day operations of the revenue collection work group. Prioritizes and assigns work, conducts performance evaluations, ensures staff are trained; and, makes hiring promotion, termination and.
• Supervises the audit of financial and operational records of businesses and individuals performed by Investigator Collectors. Review city-wide contracts to ensure timely payments.
• Supervises the collection and review of municipal tax returns performed by Investigator Collectors by assessing any financial hardship, exemption, refund, or closeout recommendations.
• Administers, interprets, and enforces municipal revenue-producing codes by developing appropriate ordinances, amendments and recommendations to effect changes in revenue codes and by supervising related office and.
• Approves and records relevant tax data updates into computer systems that track tax-eligible tax revenue collections.
• Improves revenue collection tracking by enhancing the performance of computer systems (strategy formulation for automation, customization of reports, and interface with other systems) and updating legal log books.

San Jose, California

• Collected business tax revenues. Conducted field investigations at businesses and residences of unpaid and delinquent City taxes, fees and other City accounts receivable in order to enforce municipal codes.
• Provided customer service over-the-counter to applicants and business owners by communicating tax requirements and interpreting applicable City ordinances. Registered businesses for applicable taxes or other permits.
• Researched and prepared cases for prosecution. Represented the City and testified in municipal court to enforce code compliance.
• Assisted with audits of financial and operational records of businesses. Approved and recorded relevant tax data updates into computer systems that track tax and revenue collections.
• Conducted research and analysis by analyzing work flow studies, revising forms, filing systems and individual work procedures. Summarized financial data from departmental contracts and monitored the contractual.
• Surveyed commercial mixed-use, annexed, and bare land parcels (classifying the nature of the parcel and identifies any water meters serving the parcel) in order to ensure accurate billing of the business tax program.

San Jose, California

• Provided customer service, gave out a variety of information and written materials; helped the public fill out standard forms, responded to complaints by providing information or ensuring that individuals are properly.
• Answered telephone calls, took messages, and referred telephone calls to appropriate person; answered questions and provides a variety of information over the telephone.
• Assembled and verified data and information in reports, records and databases; gathered basic information and data from other sources such as other departments, or outside agencies; prepared summaries, tabulations, or.
• Performed data entry and types documents, including utilization of word processing, spreadsheets, database systems, presentation software and other systems; reviewed documents for accuracy.
• Set up basic filing systems and procedures; maintains and updates files, forms, records, inventories and documents, including complex files such as those of a legal or technical nature; updates logs and tracking.
• Prepared and drafted basic memorandums, correspondence, meeting notes and related forms, records or documents; compared a variety of documents such as purchase orders, receiving clips and others to check for.

Cupertino, CA

• Managed all aspects of day-to-day office activities while operating the front desk - welcoming parents/students, data entry, receiving/solving questions/complaints, answering telephones, responding to.
• In charge of communications in office, social media outreach, newsletters, & PowerPoint presentations.
• Instructed students in four different class sections: W1 (grades 2-3), W2 (grades 4-5), W3 (grades 6-7), and WSAT (grades 8+).
• Assessed/graded student work, gave individual instruction, assigned homework, administered weekly quizzes, taught basic writing skills and traits, encouraged creativity in all phases of writing.

Santa Clara, CA

• Provided website content & editing, social media outreach/construction (Twitter, Facebook, Instagram), advertisement writing, photo & graphics editing (Photoshop).
• Worked events and trade shows to assist in preparation, sales, set-up, technological issues, and social media presence.

Seaside, California

• Center for Reading Diagnosis and Instruction
• Tutored students K-12 in reading, literacy, fluency, editing critical thinking, and test prep.
• During time at reading center, enrolled in a service learning course, Creative Writing for Teachers, which included 30 volunteer hours using a self-engineered curriculum based on our research and in-class discussions.
• Encouraged creative writing students to embrace techniques such as imagery, tone, personification, and diction.

California State University Monterey Bay

• The Otter Realm
• Spent one semester writing for CSU Monterey Bay’s college newspaper.
• Wrote eight articles throughout six issues, worked with deadlines, interviewed for content, and self-edited.

Chief Human Resources Officer for CSUMB Otter Student Union - 2 Year Term