Eric Weatherwax Email and Phone Number

Drive results while building relationships through in-store training 1:1 meetings with DM's, Sales plans and QBR's with internal leadership in Best Buy.Maintain relationships with established national retailers to drive margin to improve the store's operational efficiency.

Responsible for sales, marketing, stocking and maintaining high level sales figures in department with profitability and product knowledge. Working with department colleagues and other departments such as kitchen caninets and installed sales to maxamise sales opportunities.Specializing in Energy Star rated appliances to reduce my clients cost of ownership. Ranked #2 in store sales, #1 in store for most credit card openings, overall accounting for half of total new credit openings in store in 6… Show more Responsible for sales, marketing, stocking and maintaining high level sales figures in department with profitability and product knowledge. Working with department colleagues and other departments such as kitchen caninets and installed sales to maxamise sales opportunities.Specializing in Energy Star rated appliances to reduce my clients cost of ownership. Ranked #2 in store sales, #1 in store for most credit card openings, overall accounting for half of total new credit openings in store in 6 month time frame. Show less

Act as brand ambassador at Home Depot, Lowes, Builder/Independent accounts to promote vendor products, perform sales/support services and maintain product displays in assigned stores.Provide new product information including receiving customer feedback regarding vendor products and services.Facilitate sales on marketing and promotional campaigns by acquainting accounts with the latest sales techniques. Regularly conduct training session on Samsung laundry and kitchen products at… Show more Act as brand ambassador at Home Depot, Lowes, Builder/Independent accounts to promote vendor products, perform sales/support services and maintain product displays in assigned stores.Provide new product information including receiving customer feedback regarding vendor products and services.Facilitate sales on marketing and promotional campaigns by acquainting accounts with the latest sales techniques. Regularly conduct training session on Samsung laundry and kitchen products at both store and district level.Other in store activities include Plan-o-gram integrity, marketing and product placement opportunities, inventory management, conduct in-aisle product training , and be willing at all times to engage in sales advice. Build, maintain, update customer database as required and create business plans for overall revenue and unit targets, as well as individual product category targets. Show less

Influence the sale of multiple products across an entire market with detailed reporting and results to showcase your successAssist wireless retailers within your assigned metropolitan territoryTrain sales associates and customers, while merchandising the products, providing customer supportDemonstrate your ability to engage and educate customers, identifying opportunities to sell the product

• Developed, implemented and modifed training programs to ensure maximum effectiveness of the LG Home Appliance field team in National Retailers (Best Buy, Home Depot and Lowe's).• Assist field representatives and managers in support of customers and territories regarding product technology and advantages; coach field team members in all aspects.• Train retail sales personnel in one-on-one and large group trainings on company products at store openings, tradeshows, vendor fairs and… Show more • Developed, implemented and modifed training programs to ensure maximum effectiveness of the LG Home Appliance field team in National Retailers (Best Buy, Home Depot and Lowe's).• Assist field representatives and managers in support of customers and territories regarding product technology and advantages; coach field team members in all aspects.• Train retail sales personnel in one-on-one and large group trainings on company products at store openings, tradeshows, vendor fairs and dealer locations.• Train in-store sales associates and managers in both formal and informal settings on the features and benefits of LG products with integrating Amazon Alexa/Google with IoT and Wi-Fi compatible LG Smart appliances.• Enhance LG awareness and product engagement by building, managing, training and motivating an independent sales.• Used various training methods including one-on-one training, in-person classroom-style training and instructor-led webinar sessions.• Assist LG and field team members, special events/Trade Shows, National, Regional shows and CES.• Assist Key Account managers with product launches and two-step distribution process.• Serve as a mentor and coach to field team members; support and motivate during training and development efforts; spend time in-store analyzing and assisting team members with key skill enhancements and motivational activities.• Support retail events or activities which sustain the sell-through of LG products.• Manage the relationship at assigned specialty stores (with store, category, merchandising, install, and service managers, as well as consumers, etc.).• Maintain a solid understanding of industry trends, technology and competitive information; report progress of retail relationships.• Conduct webinars and in-person trainings as designated by LG and management while supporting LG training team.• Adhere to pre-determined budgets, policies and procedures; execute program initiatives as directed. Show less

•Collect data on LG wireless devices,tablets and competitor handsets.•Support LG Store within in Store locations/SWAS locations.•Involved with store demo days/assisted selling and special event scheduling with store personal.•Responsible for repairing store displays and ensuring plan-o-gram is compliant.•Give in-store trainings of the features of the wireless devices to managers, in-store sales people and customers.•Responsible for managing over 100+ accounts… Show more •Collect data on LG wireless devices,tablets and competitor handsets.•Support LG Store within in Store locations/SWAS locations.•Involved with store demo days/assisted selling and special event scheduling with store personal.•Responsible for repairing store displays and ensuring plan-o-gram is compliant.•Give in-store trainings of the features of the wireless devices to managers, in-store sales people and customers.•Responsible for managing over 100+ accounts state-wide.•Specialized knowledge of all LG devices and mobile communication technology.•Technically advanced and able to teach in formal and informal settings.•Above average knowledge of competitive information, carriers, and industry trends. •Understand cultures of different carriers.•Conduct effective store visits to increase LG brand awareness, loyalty, and rate of recommendation.•Effectively train store personnel on products, programs, and promotions.•Provide in-store merchandising services to support LG programs and promotions.•Conduct direct/indirect carriers special events, i.e. corporate trainings, demo days, and other events.•Complete and submit same-day accurate, detailed call reports.•Maintain current knowledge on all LG products, competitive information, carriers, technology, and industry trends.•Establish and maintain effective, positive working relationships with store personnel.•Maintain professionalism in conduct, appearance, and communication at all times.•Day to Day tracking of Sales at Verizon, Sprint, T-Mobile, AT&T and Best Buy Locations in my territory. Show less

Troubleshot and diagnosed customer's phones with problems they are having.Answered any technical questions for customer's devices in the store or over the phone.Put up POP, sales collateral, signage in the store and any price changes.

HTC/Create Virtual Brand Advocate/Tech SupportProvide inbound and outbound carrier/dealer support for wireless storesAssist team members with technical questions on wireless handsetsDistribute POP, sales collateral, etc to the appropriate stores Drive campaigns, promotions and other initiatives

Engaged business to business customers with online advertising needs Assisted team members in meeting weekly sales goals Responsible for creating an accessible and informative website for every clientProvided excellent communication and personal service for prospecting clients

Educated wireless store owners about new handset pricing and promotions Processed legal documents for new store locationsPartnered with major wireless carriers on new product releasesAccountable for achieving monthly sales on handsets and wireless products in the stores

Responsible for managing over 100 accounts state-wideSuccessfully launched new products, driving Samsung to #1 placement in market share for 2008Completed monthly analytical reporting on competitive data for wireless devicesConducted expert training for Verizon, Sprint, AT&T, T-Mobile and Cricket Promoted clients at vendor events and trade shows for all major carriersDistributed marketing materials and sought out best product placement at retail chainsResponsible for the… Show more Responsible for managing over 100 accounts state-wideSuccessfully launched new products, driving Samsung to #1 placement in market share for 2008Completed monthly analytical reporting on competitive data for wireless devicesConducted expert training for Verizon, Sprint, AT&T, T-Mobile and Cricket Promoted clients at vendor events and trade shows for all major carriersDistributed marketing materials and sought out best product placement at retail chainsResponsible for the development and facilitation of training requirements for store management and sales associates on CDMA & GSM technologies within the regionDeveloped marketing plan to identify market needs and improve competitive advantage Show less

Served as key contact person and assisted the Regional Manager with all store operation activities (staff scheduling/coverage, training and reporting)Responsible for asset and loaner program management, as well as service warranty Provided customer service and problem resolution, including education and demonstration of cellular phones and equipment for Verizon customersAccountable for metrics being met for client Service Level AgreementQuarterly analysis of employee needs… Show more Served as key contact person and assisted the Regional Manager with all store operation activities (staff scheduling/coverage, training and reporting)Responsible for asset and loaner program management, as well as service warranty Provided customer service and problem resolution, including education and demonstration of cellular phones and equipment for Verizon customersAccountable for metrics being met for client Service Level AgreementQuarterly analysis of employee needs, sales growth and productivityExceptional leadership abilities concerning team initiatives while maintaining a 96% retention rateGenerated sales on current merchandise and increased sales with suggestive selling techniquesAssisted in the development of new policies and procedures Show less

Technical knowledge of phone accessories, products and warranty servicesLevel II Certified Repair Technician offering testing, software upgrades and modular component repairs for Sanyo, LG, Nokia and Samsung phone modelsCompleted physical inventory count on all products sold in-storeUpdated pricing and promotions on a weekly basisAssembled and merchandised new products on arrival to stores

Traveled to new store locations to train new staff on visual merchandising and sales proceduresManaged inventory to various departments on an as-needed basisOffered excellent customer service in a pleasant and professional manner Conducted inventories on a weekly basis insuring loss prevention