Director Applied Science, Customer Obsession And Core Services Staff
Current
Nov 2023 - Present
AeroLeads people directory · profile
Eric W. Email & Phone Number
Director Applied Science at Uber
at
Uber
1 work email found
@salesforce.com
2 phones found area 141 and 877
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Applied Science at Uber
Location
San Francisco Bay Area, United States, United States
Who is Eric W.? Overview
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Quick answer
Eric W. is listed as Director Applied Science at Uber at Uber, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at salesforce.com, phone signal with area code 141, 877, and a matched LinkedIn profile for Eric W..
Eric W. previously worked as Director Applied Science, Customer Obsession and Core Services Staff at Uber and Director Applied Science - Customer Obsession at Uber. Eric W. holds Phd Candidate, Econometrics And Quantitative Economics from Monash University.
Company email context
Email format at Uber
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*@salesforce.com
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Profile bio
About Eric W.
I lead a high-performing team of data and applied scientists, delivering valuable insights and solutions to support both the technology and understanding of customer experience. With over 10 years of experience in data and applied science, I have a proven track record of developing and deploying data-driven solutions and generating actionable insights to drive business success across various domains and industries.My core competencies include product analytics, machine learning, experimentation, causal inference, and econometrics. I apply rigorous applied science approaches to product problems, employing thoughtfully designed experiments, to drive impactful product launches. I also collaborate closely with cross-functional teams, including product management, engineering, operations, and senior business leaders, to successfully execute projects that enhance customer experience. I am passionate about building highly motivated and successful multi-disciplinary teams, encompassing diverse capability areas, such as data science application, business advisory, and experimental design, ensuring holistic and impactful solutions. I am also a LUMA Institute Certified Practitioner of Human-Centered Design, and I leverage this framework to help the organization understand their needs, identify growth opportunities, and enhance analytical capabilities and processes to achieve tangible business results.
Listed skills include Scientific Storytelling, Stakeholder Engagement, Research, Mentoring, and 28 others.
Current workplace
Eric W.'s current company
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10 roles
Eric W. work experience
A career timeline built from the work history available for this profile.
Director Applied Science - Customer Obsession
Lead a high-performing team of data and applied scientists, driving the delivery of valuable insights and solutions to support both the technology and understanding of customer experience at Uber.Champion the application of rigorous applied science approaches to customer support product problems, employing techniques such as machine learning.
Nov 2022 - Nov 2023
Senior Director Data Science
Led end-to-end ownership of the Customer Health Intelligence Application Suite, driving proactive customer health insights and engagement recommendations for Salesforce's $XX B customer base. This initiative resulted in increased product adoption, accelerated growth, and record low attrition rates.Successfully expanded the data science team from a small.
Aug 2022 - Nov 2022
Director Data Science
Sep 2019 - Aug 2022
Senior Data Science Manager
Developed a team of XXX data professionals, enhancing their capabilities in machine learning, data science, and artificial intelligence through structured training, peer-based mentoring programs, and participation in machine learning competitions.Led data science engagements for major customers in industries such as utilities, communication & media, and.
Jun 2018 - Sep 2019
Data Science Manager
Jan 2017 - Jun 2018
Lead Data Scientist
Leveraged analytical, management, and leadership expertise throughout all stages of client interactions, including business development, pre-sales consulting, solution building, and solution deployment. Applied a data-driven approach to deliver impactful solutions that met client needs.Successfully led regional and global data science teams during client.
May 2015 - Jan 2017
Data Scientist
Collaborated with the Chief Economist and Group Head of Corporate Affairs to conduct a data-driven investigation on solar tariff fraud. The insights provided played a crucial role in redefining solar tariff policies for the state government, contributing to more effective and efficient regulations.Designed and developed a retail value-based customer.
Apr 2013 - May 2015
Statistical Modeller
Successfully built and deployed 11 complex statistical and machine learning models within a span of 12 months. Nine of these models were implemented in production systems, driving actionable insights and delivering measurable results.The Customer Churn Prediction model, in particular, played a significant role in generating a six-month incremental net.
Mar 2012 - Apr 2013
Data Analyst / Statistical Modeller
Played a key role in enhancing organizational sales forecasting by designing and implementing data models for sales forecasting. These models were successfully applied to ten telecommunication retail stores and two direct sales channels, providing accurate and actionable sales projections.Demonstrated strong project management skills by successfully.
Oct 2005 - Aug 2010
3 education records
Eric W. education
Phd Candidate, Econometrics And Quantitative Economics
Monash University
Master (Postgraduate First Class Honours), Applied Econometrics
Monash University
Master, International Business
Macquarie University
FAQ
Frequently asked questions about Eric W.
Quick answers generated from the profile data available on this page.
What company does Eric W. work for?
Eric W. works for Uber.
What is Eric W.'s role at Uber?
Eric W. is listed as Director Applied Science at Uber at Uber.
What is Eric W.'s email address?
AeroLeads has found 1 work email signal at @salesforce.com for Eric W. at Uber.
What is Eric W.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 141, 877 for Eric W. at Uber.
Where is Eric W. based?
Eric W. is based in San Francisco Bay Area, United States, United States while working with Uber.
What companies has Eric W. worked for?
Eric W. has worked for Uber, Salesforce, Accenture, Hp, and Agl Energy.
How can I contact Eric W.?
You can use AeroLeads to view verified contact signals for Eric W. at Uber, including work email, phone, and LinkedIn data when available.
What schools did Eric W. attend?
Eric W. holds Phd Candidate, Econometrics And Quantitative Economics from Monash University.
What skills is Eric W. known for?
Eric W. is listed with skills including Scientific Storytelling, Stakeholder Engagement, Research, Mentoring, Econometrics, Statistical Modeling, Machine Learning, and Data Mining.
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