Eric Weibel Email & Phone Number

Fairport, New York, United States

Assist customers with questions in regarding menu items. Take orders and payments from customers, prep and cook food then make sure it is served to the correct customer. Maintain and stock kitchen products when needed. Clean and shut down kitchen at the end of the night making sure the next day items are pulled as needed. Interact with customers and maintain customer morale by hosting popular and current music. Inform customers of specials while making sure everyone gets a chance to sing on stage. Locate correct songs for customers and make sure vocals and sound are appropriate during performances.

Webster, New York, United States

Spencerport, New York, United States

Fairport, New York, United States

Oversight of all regional bar locations in Rochester, New York. Partner with various companies in the area to come up with advertisements and promotional ideas to draw in customers while still maintaining a profit for the company. Post new hiring advertisements train new and current employees to make sure all employees are well versed in company products and policies. Adapt to a changing environment by constant learning, creation of HR paperwork, and looking to make the workplace an easier, safer and successful environment. Bartend at both locations at least once a week to make sure I can see what my front line employees are seeing. Delivered and fulfilled online orders for customers. Make sure both locations are stocked with all products needed to ensure a successful business day. Address customer concerns and feedback.

Rochester, New York, United States

Provide real time support regarding system navigation, guidance on troubleshooting, training, and call handling techniques to video repair agents on the floor or through chat. Resolve escalated calls and customer issues escalated by agents or other department personnel as needed. Handle specialized troubleshooting tools to support the daily needs of the call center. Identify training opportunities and create training content for agents who are struggling on the floor such as group huddles, activities, classes, and coaching sessions. Created training classes, guides, and handouts to help ensure agent proficiency. Work with the Call Center Supervisors to ensure the floor is properly staffed to help agents. Remain up to date on current company metrics, company processes, CCOC’s, and policies. Assist Supervisors in weekly team meetings by facilitating team topics and answering questions. Daily interaction with agents and customers to ensure the proper troubleshooting support has been met and address any concerns they may have.

Victor, New York, United States

Build and maintain schedules to ensure proper staffing levels. Maintain inventory and report on a weekly basis. Participate in new hire interview process and train staff as required. Attend monthly company team building exercises to enhance our store progress. Maintain store marketing guidelines and update monthly. Order and receive store merchandise throughout as required. Maintain and monitor store security equipment. Preform weekly cash deposits and preform cash discrepancy reports. Assist in the sales wireless communications to include cell phones, accessories, cable service, and home security. Daily interaction with customers to ensure the purchased products meet their needs.

Victor, New York, United States

Assist in the sales wireless communications to include cell phones, accessories, cable service, and home security. Daily interaction with customers to ensure the purchased products meet their needs.

Victor, New York, United States

Work with kitchen staff to ensure dishes were cleaned and staged. Responsible for cleanliness of the kitchen area. Prepare dining area in anticipation to the start of the day, assisted in setting tables, and ensured tables were cleared in a timely manner. Assisted customers as required. Prepared meals for guest’s orders in a timely manner. Prepped food to be ready for main dishes.