Eric Wester Email & Phone Number

Taking a pause in finance career to take care of my two beautiful daughters.

Charlotte Metro

Plano, Tx

Developed and leveraged the in-depth knowledge of credit and fraud risk indicators associated with various business types, preventing avoidable chargeback and fraud losses through diligent underwriting as well as risk monitoring, investigation, and mitigation. Conducted detailed fraud risk analysis on incoming accounts/applications to ensure the transparency for CIP/KYC before client onboarding.- Initiated a cross trading experience by educating various departments on ACDD, KYC, and AML procedures.- Created and implemented training processes for ongoing enhanced due diligence, which improved workflow processes, reduced time, and improved efficiency.- Commended by senior management with multiple awards for maintaining exceptional error capture and customer satisfaction rates; tracked major identity theft and prevented account takeover of over $500K.- Introduced ad hoc reports and analysis processes that enabled the company to ensure employees’ compliance as well as establishing guidelines and workflow requirements.

Charlotte, North Carolina Area

Served as a point of contact for tax evaluation, identifying errors and discrepancies by assessing IRS tax forms for a multifaceted variety of clients with over $500M in assets. Scheduled, oversaw, and facilitated the detailed review of FATCA validation projects as well as tax forms using job aides developed by the corporate tax team, Deloitte, and IRS instructions. - Played a key role in the successful development and implementation of the Common Reporting Standards (CRS) database.- Acquired metadata (tax reporting information) in the data tracking system, which resulted in improving the quality of data collection, workflow, and time management.-Managed to achieve customer response rate of 98% by leading a challenging, evolving, and varied client portfolio.

Greater Milwaukee Area

Completed the Daily Withholding Function to include deposits to the IRS and all applicable States along with assessing various exception reports to ensure 100% accuracy of account and transaction-level information. Provided necessary assistance regarding Tax Form Production while reviewing over seventy-plus transactions daily for tax reporting accuracy ISO documentation development, maintenance, and periodic review. Orchestrated pivot tables and VLOOKUP to control specific data as well as developed work instructions and documentation quarterly per ISO 9001 quality management system following ISO 9001:2008 certification and principals. Provided strategic guidance and training to over 10 newly hired staff members regarding the SOPs of the organization and the latest tax rules and regulations.- Won an award for saving annual cost of $20K by removing repetitive employee efforts, resources, and data capital by new work objects through successful collaboration with the AML Fraud department.- Partnered with mutual fund clients to secure cost savings opportunities related to regulatory reporting, covering customer account retention versus funds of $200M a respected state due to Escheatment.

Greater Milwaukee Area

Performed a comprehensive quality analysis of daily financial and non-financial shareholder transactions to avoid any discrepancies along with ensuring new account set up, maintenance, and other works meet accuracy, timeliness, and productivity standards. Orchestrated monthly and quarterly reports and delivered presentations to executive leadership based on relevant findings as well as recommendations to improve service time, quality, and productivity.- Recipient of multiple awards for exceeding set standards and goals in Error Capture Rate and financial quality analysis.- Recognized for sustaining a key client by saving a significant amount by identifying, reporting, and eliminating a major error in a high dollar trade.

Greater Milwaukee Area

Performed root cause analysis of physical assets in the Milwaukee Vault against the SEI database to ensure assets meet audit requirements.- Designed a training module for database systems utilized by six financial teams in Securities Operations that lead to saving the company’s hundreds of hours from individual learning time.- Received multiple customer service awards for resolving asset discrepancies, process asset updates, and transfers through seamless communication with administrators.

Greater Milwaukee Area