Eric Whaley Email & Phone Number

Cincinnati, Ohio, United States

• Develop, update, maintain and analyze Fifth Third’s mortgage product dashboards, which track the volume, credit profile and performance of the mortgage products. The Dashboards are distributed monthly to mortgage senior leadership along with an analysis and summary. • Lead projects of comprised of cross-functional teams to implement new mortgage products and changes to existing products. Develop project plans and roadmaps to ensure implementation deadlines are met.• Collaborate with line of business leaders and IT partners to develop business requirements and process maps for changes to products or processes with software implementation components• Research market opportunities and build business cases for new mortgage products and enhancements to existing products• Perform additional ad hoc reporting and analytics requests for the mortgage division as assigned• Retained all duties and responsibilities I had in my previous position as Product Development Specialist I

Cincinnati, Oh

• Maintain and update the mortgage product policies and guidelines on to ensure compliance with our regulators, favorable standing with our investors and synchronicity with the bank’s wider business objectives • Participate as a subject matter expert in bank projects and initiatives involving mortgage products• Maintain and update the mortgage product teams SharePoint site, which includes the Mortgage Product Hub, which serves as a resource for our sales and fulfillment partners and the document libraries for the product team

Cincinnati, Oh

• Expanded corrections scope to include more complex products, instruments, and documents, such as closing packages for Land Trusts, Living Trusts, and loans granted through State Housing Finance Authority Programs. • Retained all duties and responsibilities I had in my previous position as a Post-Closing Correction Specialist I

Cincinnati, Oh

• Audited and corrected mortgage loan closing package documents for errors. Engaged with customers to make sure they understood the error and correction as to facilitate a good customer experience• Trained new hires on the mortgage post-closing audit and corrections process• Submitted applications for the insurance of government backed loans• Shipped purchasing and servicing packages for and loans granted through State Housing Finance Authority Programs to the state agency and servicer respectively

Dayton, Ohio

Performed general accounts payable and clerical duties for a small construction sub-contractor.. I entered all sub-contractor purchase orders into the general ledger accounting system. Wrote the purchase orders to be reviewed by the project mangers. Maintained the physical records of releases of lien and accounts payable. Recorded weekly A/P check runs every Wednesday, and Payroll check runs every Thursday. Performed clerical duties as needed; including handling incoming phone calls and maintaining the company website.

Beaumont Centre Family Ymca, Lexington Kentucky

Taught swim lessons, primarily for ages 6-12 but with some experience teaching preschool-age children. Emphasis on stroke development, water safety, and water rescue techniques. Developed and delivered my own effective lesson plans & teaching techniques. Created a productive and fun environment while teaching. Must maintain certifications in cardiopulmonary resuscitation (CPR), automated external defibrillator (AED), First Aid, and Oxygen Administration.

Lexington, Kentucky Area

Planning and coordination of all of the chapter’s philanthropic endeavors. Partnering with the AIDS Volunteers of Lexington, Hosting a Spread the Word to End the Word Campaign for Disability Awareness.

Lexington, Kentucky Area

Establish and execute the master budget for our chapter’s operations, Total control of all chapter accounts.

Lexington, Kentucky Area

Maintained chapter documents and files so that all information is current and on file with both the University of Kentucky and Pi Kappa Phi National Headquarters.

Lexington, Kentucky Area

Confirmed and ensured all chapter activities and events were conducted in the safest manner possible. Determined that all chapter activities complied with University, Federal, State, and Local laws

Bachelor'S Degree, Economics, Alumnus

Activities and Societies: Pi Kappa Phi Fraternity

Master'S Of Science, Information Systems, Alumnus

Graduate Certificate, Data Analytics