• Lead Workday Advanced and Core Compensation design and configuration• Engage with Total Rewards stakeholders to drive compensation philosophy and enhancements in Workday• Manage the annual Year-end planning project throughout requirements gathering, implementation, testing and launch

• Partnered with IT ensuring Workday business requirements are translated to technical design and configuration• Responsible for end-to-end Workday business process design including discovery, configuration review, IT solution, and full prototype testing• Leverage design thinking to enhance our people experience in Workday by exploring Workday community and introducing efficiencies• Manage and develop test scenarios for global system change requests in partnership with Corporate Services/GPO, Business Solutions and Regional Workday Operations• Ensure Business Design documentation and traceability matrix are up-to-date by collaborating with IT to ensure all functional and configuration documentation are in sync with all business design updates• Collaborate with HR Corporate Services in shaping the Workday roadmap across the HR portfolio by providing thought leadership to shape new features and functionality of the Workday Core HR Global Design (absence, core compensation and integrations with Time, Payroll and Benefits systems)• Partner with the Issues and Change Management team to ensure weekly coordination of project work• Coordinate full testing efforts with the Regional HR Operations team in support of global Workday changes by maintaining close partnership to establish requirement alignment ensuring design can be operationalized

• Responsible for Workday HR Operations issue and change requests, as well as Workday system knowledge transfer across the team. • Collaborate closely with IT to develop new Workday business process configurations and enhancements to our integrations.• Lead global acquisition configuration changes and the delivery of employee master data into Workday.• Monitor Workday’s weekly service updates and bi-annual version releases to fully understand its impact on J&J or its potential for implementation.• Support Workday Concur country go-lives including SWIFT bulk validations and downstream Concur error investigation.• Analyze the Workday to SUMMIT Learning Management System integration errors. Investigating and correcting these errors in a timely manner are critical to those who need to take required trainings for compliance purposes.• Analyze the Workday to hub integration to uncover issues requiring corrections in Workday or the data hub. Remediation is important for employee’s current and up to date information to be able to flow into the hub and downstream systems. Otherwise, there will be data inconsistencies in the downstream systems such as the Global Data Warehouse where data is stored and reported on. • Build training data for Workday steady state and implementation populations along with other test users as business needs arise i.e. ESP, Concur.• Routinely present various topics to management and all members of our organization during monthly All Hands meetings.• SME for the ongoing ESP initiative to provide process and content for J&J's TR2Pay sub-processes.• 2015 to present North America Credo Champion for the Global HR Services organization.

• Responsible for investigating and resolving organizational misalignment in Workday across all Global Data Integration countries.• Front end analyst working directly with the business to process mass upload requests on a global scale crossing all sectors.• Monitor the daily hub to Workday integration to ensure business process completion.• Supervised 2 team members located in Manila who processed all of our GDI manager changes in Workday.• Develop the global mass change process which supports requests coming from the US, but require changes in another country’s local HR system.• Create and design a method to process all GDI reporting relationships through mass upload by leveraging the Workday move worker web service functionality.

• Responsible for completing Workday transactions that did not did not process successfully during the daily data conversion integration.• Primary Global HR Operations contact to resolve all Workday data related issues for Germany, Spain and Russia. This includes analyzing source affiliate data and processing by the hub.• Assumed additional responsibilities within the employee service center due to the global launch of Performance and Development in Workday.• Worked pilot sessions between the Workday HR Operations and the Business Structure teams to coordinate the timing, along with efficiency, of side by side reporting relationship changes.• Tested data sourced from the Global Data Integration countries which interfaced into Workday along with employee data coming back to the Global Data Warehouse prior to go-live.

• Provide first-line of support for 60,000 US & PR employees, managers and BBHR with Our Source HR and payroll portal transactions.• Responsible for triaging 10-15 calls per day so that they are appropriately categorized, assigned, and processed properly in Remedy Case Management system.• Support in audits and as an adhoc support to HR service managers.• Average scores of 96% -100% on the graded evaluations of my calls.