Eric Whitlock Email & Phone Number

London Area, United Kingdom

United Kingdom

United Kingdom

Johannesburg Area, South Africa

I moved into a Security Solutions Architecture role to focus on providing our clients with security solutions. This is a pre-sales role where I am required to understand my client’s business and technical requirements and craft appropriate Cybersecurity solutions across a vast range of products, technologies and services.

Johannesburg Area, South Africa

Over the last few years I have stayed in the same team but my role has focused more on pre-sales architecture and consulting engagements. Previously my focus was more on post sales design and implementation.

Working in a team of network specialists and consultants comprising CCIE's and other highlevel engineers. All complex design work and troubleshooting is done by this team.Responsibilities: I primarily work on new projects where I have the following responsibilities:* Low level network designs for customers* Running technical design workshops to gather.

Tomorrow Communications is a small consultancy firm specializing in network design andimplementation. During my time at Tomorrow communications I worked on two accounts, namelyBskyB, as part of their network design team, and GMAC RFC, as an external designconsultant.Responsibilities:Representing Tomorrow Communications in the BSkyB design team I was.

Working in Viatel's Network Operations Center doing tier 3 support, provisioning of newcustomers on the network and designing of networks for new customers.Responsibilities: The tier 3 support team is responsible for all high level operational issues experiencedon Viatel's MPLS network and on Viatel customer VPN networks. I was also responsible.

A team of network specialists comprising CCIE's and other high level engineers. Allcomplex design work and high-level troubleshooting is done by this team.Responsibilities: Initially I performed escalation duties for the Helpdesk/TAC and troubleshooting for high-level problems. Later on I was responsible for producing detailed micro designs forcustomers..

I joined the Dimension Data networking division in January 1997 having completed secondary school the year before. Working my way through the networking organization I attained CCIE certification in July 2001 at the ripe old age of 22.

Helpdesk/TAC remote trouble shooting.Responsibilities: * Remote troubleshooting of customer networks* During this period I attained CCIE certification through self study in the evenings after work

The implementations team in the roll of TPL; Roll out of Cisco Campus and WAN networks for smaller networks for many differentcustomers. Example: o WAN roll out for a glass product manufacturero WAN and Campus roll out for a pharmaceutical company* Assisting senior engineers with large network implementations. Example: o Large ATM network for a gold mineo.

Working in the field services team, driving to customer sites to attend fault calls.Within this environment I assisted many customers in various different industries. Responsibilities: * Replacement of fault hardware for primarily Cisco routers and switches but alsoincluding any other network equipment* Troubleshooting of networking issues experienced at.