Eric Williams Email & Phone Number

Salt Lake City, Utah, United States

Greater Salt Lake City Area

Odgen UT

Ogden UT

Ogden UT

Responsible for the management of a portfolio of transportation equipment loans. I manage the day to day operations of the portfolio including * Ensuring new deals are flowing efficiently through underwriting * Act as main point of contact and subject matter experts on all equipment related transactions * Providing values on equipment deals for.

Due to downsizing of company and department, moved to new position at Team lead.+ Manage group of 4 automobile loan collectors+ Review files for repossession+ Call customers and work out arrangements for payments

* Manage 2 teams of 15 collectors in an automobile loan portfolio* Ensure all are following established policies and procedures* Negotiate with customers on proper days for payments* Track inbound call volume and work on methods to lower adanboned call percentages* Review files for possible transfer to modification / rewrite group* Review and approve files.

* Reviewed consumer applications / credit sent through network of dealers to attempt fit into one of multiple programs* Established relationships with dealers for increased business* Ensured in house deals contained proper paperwork and were funded promptly* Was moved back to collections by managment due to downturn in economy and dowsize of credit.

* Managed group of 40+ collectors in an automobile loan portfolio* Developed performance tracking sheets that are still in use today* Responsible for all hiring and training of new collectors

* Managed Bank's newest credit card portfolio (World MasterCard)* Wrote programs to extract data* Presented analysis of extracted data to manangement* Assisted in launch of company's internet banking website* Coordinated creation on internet banking marketing collateral

* Mananged company's SmartCheck direct mail program which increased company's outstandings* Trained customer service on new direct mail pieces to ensure proper customer understanding of programs* Programmed with SAS to create direct mail files as well as for data analysis.

* Created marketing collateral for credit union products* Developed and wrote basic HTML code for creation of company's first web site* Taught banking / finance topics at local school district as part of credit union partnership* Managed monthly statement mailing to ensure statements were mailed properly and efficiently* Assisted collections with.