• Currently heading the Airport Operations for landmark which is a part of Trent Ltd., ( A Tata Enterprise) – 1 store in Mumbai and 3 stores in Hyderabad. • Store Manager for landmark’s 1st store at Infinity Mall, Mumbai.• Heading Operations for their Hyper Books -discount format store(Star Bazaar) in Mumbai and Bangalore.

• Servicing Bookstores across India and exports.• Identifying and promoting new and existing range.• Negotiating with publishers.• Returns Schedule.• Exhibitions Frankfurt book fair 05, World Book Fair 06.• Exhibitions in Schools.

• Handling a team of buyers and merchandisers.• Range Building.• Exhibitions and Book Fairs –WBF, Book Expo America.• Stock Control including Slow moving.• Chennai, Hyderabad, restructuring.• Bestsellers, item movement, New and Noteworthy, procurement schedule.• Display plan.• Annual Sale. • Book Mart.• Bargains.• Imports Schedule.• Controlled Monthly OTB.• Vendor Management established and maintained excellent vendor relations, negotiated pricing and payment terms.

• Manage and supervise the day to day operations in the various departments of the store viz Books, Toys, Stationery, CDROM, Music, Café and ensure that all the departments are adequately stocked and attractively displayed to optimize impulse sales.• Maintain and improve the standard of service so as to retain customers for life.• To be aware of customer needs and expectations and handle complaints/suggestions/Orders promptly.• Placing timely orders with suppliers all over the country based on VIT, customer orders and Sales reports and obtaining maximum margins on supplies.• Visiting publishers, distributors and book fairs all over the country and opening new accounts.• Assist in providing and maintaining an atmosphere that is friendly, comfortable, attractive and non-intimidating.• Evaluating the staff periodically and co-ordinate their training with the HR department.• Organizing events such as book reading, debates and discussions, book signing and schemes/joint promotion activities in the form of value addition or discounts for the customers.• Selecting books to be featured in the in-house monthly newsletter WORDS which reaches 12000 people across the country.