Eric Williamsen Email & Phone Number

Boulder, CO, US

Berlin, DE

• Perform all aspects of IT governance within TIER’s three global entities by providing clear guidance in a decision-making framework, aligning objectives with business goals, performing risk management, measuring.
• Design & implement modern security standards which encompass Identity & Access Management (IdM) by establishing the employee lifecycle, authentication & Single Sign-On, access controls, auditing, compliance, security.
• Lead a diverse team of technology professionals to ensure our resources are effectively & efficiently utilized to achieve our strategic goals.
• Manage the portfolio for technology software & services. Directing budgets, vendors, contracts, & procurement for all technology products

San Francisco, California, US

San Francisco, California, US

• Head of all IT Support and HRIS systemsI manage a diverse team of technology and support professionals through modern project and people management methodologies. I bring support, integration, and data together to.
• Hardware procurement and management
• Software systems administration including all cloud based and SaaS products
• Security and Identity management for all employees and contractors
• Risk mitigation through industry leading policy and procedures
• IT governance, including contract/vendor/service auditing and evaluation

San Francisco, California, US

• Ownership of our Okta directory, integrations, and workflows.
• Ownership of all IT assets automated using MDM systems such as Jamf, Keseya, Palo Alto Cortex XDR, and more.
• Ownership of all service desk requests through direct remediation or delegation using Zendesk and Jira.
• Advise Spin on infrastructure, SaaS applications, IT budget, license management, and hardware purchasing.
• Coaching and development for all ITSM and ITIL services
• Project Management for development of technology infrastructure

New York, NY, US

-Leadership for all technology, security, communications, compliance, & helpdesk support.-Implemented new technology portfolio & procedures for startup.-Deployment of enterprise office networking & security.-Communications & collaboration with PingPong’s three global locations.-Vendor communications, negotiations, & contract management.-White glove event.

Menlo Park, CA, US

San Francisco, California, US

-Ownership of technology operations for a 400 person, four-location region.-Management, recruiting, evaluation, mentorship, & task delegation for support teams.-Lead for development & deployment of JAMF device management company wide.-Oversight of organization budget. Advising Managing Directors on IT spend & budgeting.-Direct control of ticketing system.

Cupertino, California, US

- Management and mentoring of 45 Apple Certified Macintosh Technicians.- Lead recruiting and training processes while adhering to high cultural standards- Charged with resolving technical issues for the most demanding customers and clients - Promoted positive, effective work environment wherein employees felt developed and encouraged- Conducted.

Cupertino, California, US

Apple Certified Technician with experience assisting over 25,000 customers.Troubleshooting, diagnostics, & repair for all Apple devices, services, & software.Expert training for customers in all aspects technology & software through lesson plans.

Lead orchestrator, copyist, technical assistant, and score advisor.Post production and Symphonic recording for episodes of Star Wars: The Clone Wars, CSI: Miami, Golden Eye and Others.Contributing composer.

Downey, CA, US

Columbus, Ohio, US

Santa Barbara, CA, US

Bachelor Of Music, Media Composition

Music Theory And Composition