Eric Willman Email & Phone Number

Westlake, Texas, Us

Dallas, Texas, Us

As a Senior Manager – Enterprise Services & DevOps for Freeman, I orchestrate the operational integration for significant SAP implementation, requiring cross-domain knowledge and skills, including hybrid-cloud design, connectivity, and security engineering. Govern all cloud expense management, including efficient chargeback modeling, identifying cost-saving opportunities. Architect leading a new cloud-centric team of 14 located in Dallas and Boise, focused on hybrid cloud enablement, improving security, enabling automation and continuous improvement by Delivery Managers, Architecture Leads, SRE’s, and Project DevOps engineers. Plan, build and run phases of enterprise services, including PaaS Services, ELK, Kafka, and StreamSets for DataOps best practices for data movement and standardization. Key participant in SAFe ceremonies, managing team backlogs, and working with Product Owners for acceptance criteria defined by business stakeholders.► Engineered a new DevOps program for a $2.5B organization, resulting in significant agility and speed to market improvements, creating significant business value► Implemented a series of hybrid-cloud automation best practices, using Azure infrastructure and tools to reduce delivery time by 40% ► Led process improvement, release management, CI/CD pipeline development, and the standardization of all infrastructure – creating immutable infrastructure across all environments, reducing troubleshooting of production issues by 80% ► Managed the transition to Scumban enabling critical business decisions based on data – creating data visualization of team workload, backlog, and work in progress allowing the executive team to prioritize and deprioritize build/run work► Executed implementation for all container-based infrastructure using Kubernetes, integrating code scanning at the container level and multi-region infrastructure deployment methodology► Promoted from Senior DevOps Engineer to Senior Manager Enterprise Services & DevOps

Dallas, Texas, Us

As a Manager – Enterprise Systems & Support for GuideStone Financial Resources, I directed a cross-functional team of 6 engineers responsible for all hardware, Azure, Office 365 Suite, backups, DR strategy, production uptime, and application delivery. Guided the OnPrem Infrastructure, Azure Infrastructure, Azure DevOps, and O365 administration. Created Azure RBAC model, fostering an environment for developers to deploy new code. Designed deployment architecture for IaaS and PaaS, leveraging Azure DevOps to arrange infrastructure and applications into Azure. ► Migrated Hyper-V and VMware environments to Azure using Azure Site Recovery best practices; reducing datacenter footprint and total operational infrastructure expenditures by 40%► Shifted OnPrem SQL infrastructure to a hybrid PaaS and IaaS environment in Azure creating Always On availability increasing uptime, reducing data center footprint and reliance on hardware► Assisted in the coordination, design, and implementation of ASE environment utilizing Azure DevOps for pipeline deployment methodology► Implemented hub and spoke network infrastructure, Azure Express Route, and Palo Alto appliances in Azure for network hardening► Developed Azure Automation runtime configuration to shutdown server during off-hours to reduce overall Azure spend by 25%

Dallas, Texas, Us

As a System Administrator for GuideStone Financial Resources, I developed custom alerting, logging, and monitoring following best practices and regulatory guidelines for the System Center Operations Manager's medical and financial sectors. VMM administrator and maintenance of the Hyper-V environment.► Led Active Batch automation, installing/configuring the job scheduler and agents, as primary support for Operations and Development Teams, and creating required custom scripts► Launched the DR strategy and replication process for Virtual Luns to strategic data centers ► Automated Windows.Net application using Azure DevOps to create a gitflow release process ► Designed and deployed Azure DevOps while migrating all previous build and releases from SVN

Arlington, Texas, Us

As the Library Technology Services Manager for the City of Arlington, I unified the Library Technology Team, consisting of Network Administrator, and User Support Specialist. Guided project timelines, budget, and the implementation of the library’s technology stack. Managed the Integrated Library System for cataloging all library resources. Led contract negations with vendors.► Managed the operating budget of $1M for the library technology department ► Partnered with City IT on network infrastructure for 7 locations to divide responsibility between Arlington staff and public network ► Ensured all library servers SSL certificates, IIS, and PHP configurations met best practices ► Decommissioned the primary library facility migrating servers, desktops, and staff to 7 locations

San Antonio, Tx, Us

As the Head of Library Technologies for UTHSCSA, I managed the technology department, client support, system administrators, and web developers; developed project timelines and budget, and oversaw library technologies implementation. Monitored the library's Integrated Library System for cataloging all library resources.► Monitored operations of the back-end web infrastructure, public web presence and intranet► Updated, configured and installed all library web applications including custom development work for library image repository system► Guided support and maintenance of computer infrastructure for 8 departments under the Office for Academic, Faculty, and Student Affairs► Promoted from Systems Librarian to Head of Library Technologies

Master Of Science - Ms, Information Science/Studies

Bachelor Of Science - Bs, Sociology