Group Leader, Clinical Project Services
CurrentProvide direct supervision and project oversight for staff within the Clinical Project Services Business Unit, while acting as a Program Manager to one of Almac Clinical Technologies’ most critical accounts.- Act as the global point of contact for the strategic client to drive operational performance and delivery, while overseeing client level standard development, global multi-study initiatives and the growth, success, efficiency, and continuous improvement, while serving as a point of… Show more Provide direct supervision and project oversight for staff within the Clinical Project Services Business Unit, while acting as a Program Manager to one of Almac Clinical Technologies’ most critical accounts.- Act as the global point of contact for the strategic client to drive operational performance and delivery, while overseeing client level standard development, global multi-study initiatives and the growth, success, efficiency, and continuous improvement, while serving as a point of escalation of all global performance issues at the account level.- Define and maintain specific global (key performance indicators) KPIs for the strategic client at the portfolio level.- Critically evaluate requirements gathered from multiple sources, reconcile conflicts, act as a consultant by providing best practices and lessoned learned.- Coach, develop and motivate direct reports to maximize performance & potential.- Support Manager/Director/VP in establishing and communicating business goals for Clinical Project Services.- Provide regular performance reviews (90-day review and Annual assessment reviews), as required. Show less