Eric Wolbert Email & Phone Number

I started my role as a Financial Counselor with Workplace Options. This entailed providing education to clients on various topics such as budgeting, reducing/eliminating debt, student loans, ect. I then was promoted to a Supervisor role over our Customer Service Team. This position included overseeing our day to day operations. I was extremely involved in consultant's inquiries, client engagement, quality monitoring and coaching. After filling this role, I was promoted to our Customer Service Trainer position. This allows me the opportunity to educate our consultants on quality customer service and proper use of our case management system. Also, creating new learning pathways and educational material to enhance their training experience.

Buffalo/Niagara, New York Area

I provided excellent customer service, advising and educating clients on their auto insurance policies. I also acquired my Insurance Agent's License in the following states, NY, CT, MA, VT, RI, NH, ME & NJ.

Niagara Falls Ny

Hope Club of Niagara was a Non for Profit Christian Organization that equipped children in many different ways. The main focus of the organization is to point kids/parents and the community to Jesus Christ. We led a girls/boys bible study, after school programs and community events. We invested time and effort into these children and mentored them, helping them grow in their faith and identity.

Master Of Arts - Ma, Christian Counseling, Graduated Fall 2018

I recently graduated in December 2018. My area of study was Biblical or Christian Counseling.

Bachelor Of Arts - Ba, Psychology, Graduated 2009

Activities and Societies: I was selected as the Graduating Class speaker for the Psychology Department with a GPA over 3.8.

Associate'S Degree, Criminal Justice, Graduated 2006