Eric Wolfson Email & Phone Number

Brooklyn, New York, United States

New York, US

Jericho, New York, US

• Organize a 225-unit Garden-Style Apartment community through coordination with 12 team members, including the Community Manager, and high-volume budget implementation and allocation.
• Streamline operations by training 4 Leasing professionals in workflow management, community policies, and Yardi system use.
• Achieve a 40% lease conversion rate through strategy development and implementation, the assistance of Leasing Professionals and Community managers, and successful tour volume management.
• Consolidate an 80% monthly resident retention rate by organizing 3 community events weekly, managing community calendars, and managing resident relations.
• Enhance residential community awareness through coordination with 2 Apartments.com representatives, market research, and advertising.

Charleston, South Carolina, US

• Maximized property profits through Yardi software, data collection and assembly, report development, and payment and account receivables management.
• Established a 98% occupancy level of 146 apartments by managing 20 leases, tracking lease renewals, and reporting lease data to the Community Manager.
• Oversaw 9 staff members through the development and training of 6 Leasing and Concierge Professionals, coordination of a 3-member Maintenance Team, and staff onboarding.

Charleston, South Carolina, US

• Exceeded income projection by 5% of a 240-apartment community through management of up to 15 leases monthly, use of Yieldstar systems, extensive market research, and lease rate establishment.
• Furthered profits by managing resident relations, navigating the Onesite platform, identifying and organizing leads, qualifying prospects, and closing sales deals.

Woodbury, New York, US

• Orchestrated daily operations through email and financial management, coordination of 30 staff members, and supervision of Food and Beverage, Housekeeping, and Engineering efforts.
• Advanced profits by collaborating with a 6-member sales team, managing social and corporate sales cycles, and introducing new prospects.
• Improved guest satisfaction and retention through feedback management, using Revinate and Tripadvisor platforms, response to 30 reviews, and coordination of 25 different guest requests daily.

New York, New York, US

• Streamlined Bellman operations of a 650-room hotel through communication management, covering 3 systems, coordinating 20 Bellman professionals, and liaison between guest, front, and back-of-house staff.
• Maximized guest satisfaction scores by swiftly identifying and eliminating potential issues, including luggage and room-related concerns.
• Minimized turnover rate of 20 staff through developing and implementing the staff recognition program and incentive management.

Woodbury, New York, US

• Boosted guest satisfaction scores by 40% by handling special requests, carefully managing reservations and guest relations, and providing information on attractions and hospitality facilities.
• Controlled a high volume of cash by managing numerous cash drops and handling the cash drawer close-out process.
• Influenced the guest service operations by completing the package, arrival, and credit limit report and providing 10 shift reports to Managers.The Inn at Fox Hollow, Scotto Brothers Hospitality Group, Front Desk Agent.
• Amplified professional capabilities of 30 staff members through cross training, the guidance of front desk agents, and collaboration with 4 other departments.

Melville, New York, US

Seasonal SummersHigh-energy, fast paced summer camp located in an eleven acre facilityAffluent socioeconomic structure where children from the age of 5-15 campers led by their counselors, got involved in various challenges and activities in helping to develop social skills, positive self esteem, and strengthen their athletic ability Responsible for the.

Seattle, WA, US

Beverage Constructing, Cash/Credit Card Handling, Customer Service, Micros Revenue Management System.

Mechanicsville, Virginia, ZA

Provided bartender with clean glassware and replenished all bar needs periodically Attended to all bar guests needs.