Eric Wong

Eric Wong Email and Phone Number

Experienced IT Technician @ Mazaroth IT Solutions, Inc.
mission viejo, california, united states
Eric Wong's Location
Los Angeles Metropolitan Area, United States
About Eric Wong

Eric Wong is a Experienced IT Technician at Mazaroth IT Solutions, Inc..

Eric Wong's Current Company Details
Mazaroth IT Solutions, Inc.

Mazaroth It Solutions, Inc.

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Experienced IT Technician
mission viejo, california, united states
Website:
mazaroth.com
Employees:
1
Eric Wong Work Experience Details
  • Mazaroth It Solutions, Inc.
    Senior It Support Technician
    Mazaroth It Solutions, Inc. Jun 2023 - Present
    Manage client systems, users, data and backups in Microsoft and Google environmentsImplement and enforce identity and access management for each client’s SaaS applicationsEnroll company devices into Intune and set up Autopilot to have devices automatically rejoinUpdate internal knowledge base with SOPs to ensure consistency with other technicians
    View
  • Mazaroth It Solutions, Inc.
    Virtual Help Desk & Field Technician
    Mazaroth It Solutions, Inc. Jan 2022 - Jun 2023
    Assist clients with technical issues in varied industries such as Construction, Healthcare and FinanceOnboard and Offboard employees ensuring all accounts and access are granted or removedManage IT inventory including procurement, distribution, tracking and end-of-life stagesUtilize Ninja RMM and Mosyle MDM to troubleshoot issues and ensure devices are in compliance
    View
  • Overseas Training Center
    English Instructor
    Overseas Training Center Mar 2020 - Nov 2021
    Taught English to employees of major Japanese companies to prepare them to work & live abroadSubmitted weekly reports and provided feedback on students’ progress towards objectives
  • Niko Niko English
    Preschool English Teacher
    Niko Niko English May 2018 - Mar 2020
    Prepared students for Japan’s standardized English testAdapted teaching and communication styles to various skill levels
  • Uc Berkeley Educational Technology Services
    Computer Consultant Supervisor
    Uc Berkeley Educational Technology Services Aug 2015 - May 2016
    Supervised team of consultants to resolve a wide range of IT related issuesInterviewed potential job applicants and assisted in the hiring decision processTrained over 90 staff members to provide excellent IT support and comply with company policiesGave feedback to consultants via verbal communication and written evaluations
  • Uc Berkeley Educational Technology Services
    Computer Consultant
    Uc Berkeley Educational Technology Services Oct 2013 - Aug 2015
    Provided IT Support for teachers and students across multiple facilitiesTroubleshot a wide range of technical hardware and software issues for clientsDelivered excellent customer service to clients to resolve issues in a timely mannerUtilized Jira Ticketing Software to record and troubleshoot all IT issues – Escalated issues if needed

Eric Wong Education Details

Frequently Asked Questions about Eric Wong

What company does Eric Wong work for?

Eric Wong works for Mazaroth It Solutions, Inc.

What is Eric Wong's role at the current company?

Eric Wong's current role is Experienced IT Technician.

What schools did Eric Wong attend?

Eric Wong attended University Of California, Berkeley.

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