A trucking dispatcher is a person who coordinates and manages the movement of freight and drivers for a trucking companyThey are responsible for finding and assigning loads, planning routes, tracking deliveries, communicating with drivers and customers, and handling any issues or emergencies that arise along the wayA trucking dispatcher is a vital link in the supply chain, as they ensure that the cargo is delivered safely, efficiently, and on timeSafely and efficiently manage CDL Class A and Box Truck Drivers to transport goods and materialsPlanning and optimizing routes for drivers, considering factors such as traffic, weather, road conditions, fuel costs, and hours of service regulationsMonitoring and tracking the status and location of drivers and shipments using GPS, electronic logging devices, or phone callsCommunicating with drivers and customers, providing them with updates, instructions, and feedbackResolving any problems or issues that arise during the transportation process, such as delays, breakdowns, accidents, or customer complaintsThis is a 24/7 responsibility and can expect calls and or texts on the weekends or eveningsMaintaining records and documentation of the transportation operations, such as invoices, bills of lading, driver logs, and fuel receiptsMonitoring truck repairs and ensuring their regular maintenanceUpload all documentation to clients, such as photographs of deliveries or inbound freight issuesAll paperwork must be entered into the TMSReviewing driver’s logs, including dispatch calls and arrival timesEnsuring compliance with federal, state, and local laws and regulations, as well as company policies and proceduresComply with all company safety policies, procedures, and rulesParticipate in safety meetings and training

Operated heavy machinery to organize staging areas, improving workflow and reducing delays.Delivered merchandise and supplies to departments, supporting internal logistics and inventory management.Adhered to D.O.T regulations, ensuring compliance and maintaining safety standards.