With a foundation in financial services, my latest role at Provincial Smart Home Services honed my competencies in lead generation, sales development, and interpersonal communication. Our team achieved remarkable success, exceeding sales targets by crafting customer-centric solutions that fostered loyalty and satisfaction.At TD, our team consistently surpassed quarterly sales goals by focusing on personalized service and clear communication of financial products. We ensured compliance and safeguarded customer portfolios, contributing to the organization’s culture of trust and integrity. I’m eager to bring this experience and collaborative approach to a new team, driving growth and excellence through shared goals and innovative strategies.
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Regional Sales RepresentativeProvincial Smart Home Services Oct 2023 - May 2024Mississauga, Ontario, Canada○ Exceeded sales targets by 124% on average through tailored customer solutionsand exceptional service.○ Identified customer needs and created customized solutions, enhancingcustomer satisfaction and loyalty.○ Proactively sought out new customers through cold calling and outreach,significantly increasing sales. -
Personal Lending And Advice AgentTd Sep 2022 - Oct 2023Markham, Ontario, Canada○ Surpassed quarterly sales targets, averaging 154% of a $3.75 million goal,demonstrating commitment to company objectives.○ Worked with mortgages, explained various loan and credit options to clients,ensuring clear understanding of terms.○ Adhered to TD compliance, safeguarding customer financial portfolios. -
Customer Experience AssociateTd Feb 2018 - Aug 2019Ontario, Canada○ Developed personalized financial solutions, creating business opportunities withclients.○ Ensured compliance with TD regulations, protecting customer interests andtraining new employees.○ Delivered a positive, safe, and confidential banking experience for smallbusinesses and individuals.○ Resolved account issues promptly, prioritizing customer satisfaction.
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Eric Yang's current role is Regional Sales Representative | Lead Generation, Exceptional Customer Service.
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