Eric Yip Email & Phone Number

San Francisco Bay Area

San Francisco, California

Team Manager, Client Relationship Management (2017-present)Focus areas:> Client Service Excellence> New Business Growth> Building a Differentiating Service Model> Process and System Optimization> Operational Risk Mitigation> Staff Development and CoachingAmericas' Head of Prime Brokerage Asset Services Middle Office (2013-2017), managing 15 team members within the New York, Brooklyn, and Miami offices, and direct client relationships.Focus areas:> Client Service Excellence and New Business Growth> Strategic Change Management> Process and System Optimization> Operational Risk Mitigation> Staff Development and Coaching> Budgeting and Forecasting

Jersey City, Nj

Team Manager, Americas' Voluntary Instructions Team (2011-2013), managing 8 team members within the New York office, with indirect supervision of additional teams in Salt Lake City and Bangalore offices.Focus areas:> Operational Risk Mitigation> Process and System Optimization> Global Leadership and Team Building> Staff Development and Coaching> Strategic Change ManagementTeam Manager, Americas' Announcement Team (2009-2011), managing 4 team members within the New York and Bangalore offices.Focus areas:> Operational Risk Mitigation> Process and System Optimization> Global Leadership and Team Building> Staff Development and Coaching> Strategic Change ManagementClient Relationship Manager, Client Services Group (2007-2009), managing 20 direct and 185 indirect client relationships from the New York City office.Focus areas:> Enhancing Client Experience> Building a Differentiating Service Model> Growing New Business

New York

Senior Account and Project Manager, managing key client relationships.Focus Areas:> Enhancing Client Experience> Project Management and Budgeting> Growing New Business