Head of IT Strategic department (From July 2022)- Main responsibility for this role is to align IT technological direction to business strategy- For example, in order to compact the development team size and reduce redundancies in IT work, we look at existing products across all business entities and merge all our products into a single codebase for easier maintainability. This includes transitioning to microservice model from a legacy hybrid of standalone services with a central… Show more Head of IT Strategic department (From July 2022)- Main responsibility for this role is to align IT technological direction to business strategy- For example, in order to compact the development team size and reduce redundancies in IT work, we look at existing products across all business entities and merge all our products into a single codebase for easier maintainability. This includes transitioning to microservice model from a legacy hybrid of standalone services with a central monolithic system.- Another example is introduction of AI-assisted components, mainly in CRM related services, and using AI in analyzing compliance and trend reportsHead of PMO department (Nov 2022 - Nov 2023)- Main responsibility is to coordinate PMO tasks from an IT re-org which merges a few IT entities into a main IT body- Migrating PM workflow tools from multiple tools and accounts into SaaS system by Jira- Working with different departments to merge project workflow and introduce agile metrics for project health reportingHead of Enterprise Architect team (From July 2022)- Plan architect team technology roadmap- Align business strategy with EA team's focus on technology direction- Plan architect team headcount and technology focus. i.e. solution, system, cloud, data, etc- Help coordinate and introduce tech tools for IT team via latest tools. e.g. introduction of API management system and flow, integration testing using service virtualization, metadata management and governance, etc Show less

My main task in this role was to form the IT operations and support team for YJ Tech Pte Ltd. My role includes overseeing the hiring and managing of a team to oversee all technical aspects of IT operations inclusive of roles like DevOps, System engineer for cloud, IT support, MIS engineer. My team supports daily operations for our many vendors as well as our internal IT development team. Our product portfolio includes online gaming platforms, game software and online payment… Show more My main task in this role was to form the IT operations and support team for YJ Tech Pte Ltd. My role includes overseeing the hiring and managing of a team to oversee all technical aspects of IT operations inclusive of roles like DevOps, System engineer for cloud, IT support, MIS engineer. My team supports daily operations for our many vendors as well as our internal IT development team. Our product portfolio includes online gaming platforms, game software and online payment systems.Achievements since 20191. Hire, train and setup IT operations team to support and maintain existing software product with 20 over business merchants and 3 separate online gaming platforms.2. Establish IT process needed for change request management, incident management, release management.3. Ensure smooth transition for handover from product release to technical support. Team was created from scratch. We built the team from nothing to its current size of 15, including IT support manager, System engineer for cloud, IT support engineers, DevOps engineers and MIS engineers.4. Implement migration of existing products to AWS, Alicloud and introducing containerized design like docker and kubernetes.5. Planning new system architecture for new products using Kubernetes and Vitess.6. Currently supporting systems running in the following cloud platforms, AWS, Aliyun, Linode, Wangsucloud.7. Working with multiple CDN providers to support existing services.8. Oversee internal IT requirements and implementing M365 and MSAD solutions.9. Oversee local office VM deployment using Proxmox VE and Ceph.10. Oversee MIS processes, including asset management, office internet and virtual environment support Show less

I was hired to form the software development team for Leadwins. My role includes overseeing the hiring and managing of a team to takeover IT maintenance for an existing product.Achievements in 2018-20191. Hire, train and setup software development team to support and maintain existing software product with 40 over business merchants.2. Establish IT process needed for change request management, incident management, agile development process, release management.3. Ensure business… Show more I was hired to form the software development team for Leadwins. My role includes overseeing the hiring and managing of a team to takeover IT maintenance for an existing product.Achievements in 2018-20191. Hire, train and setup software development team to support and maintain existing software product with 40 over business merchants.2. Establish IT process needed for change request management, incident management, agile development process, release management.3. Ensure business continuity by completing product handover within 3 months, while hiring and training at the same time. Current team size is 15, including project manager, technical lead, software engineers, quality assurance engineers and web designers.4. Support a multitude of existing B2B and B2C products with a small and efficient team. Show less

Euro Tech Consulting Pte Ltd is an IT software company focusing on web and mobile product development. Our clients include businesses with operations in online gaming industry.I am currently the acting CTO for the company and my roles and responsibilities include:- Plan team organization and IT operational processes- Hire resources to form project teams to deal with project demands- Plan and manage IT project budgets- Oversee all projects, in terms of resource, schedule and… Show more Euro Tech Consulting Pte Ltd is an IT software company focusing on web and mobile product development. Our clients include businesses with operations in online gaming industry.I am currently the acting CTO for the company and my roles and responsibilities include:- Plan team organization and IT operational processes- Hire resources to form project teams to deal with project demands- Plan and manage IT project budgets- Oversee all projects, in terms of resource, schedule and deliverables- Hire resources to form technical support division and infrastructure team- Oversee infrastructure team to coordinate with project needs- Manage product sponsors and stakeholders on project delivery requirements and expectations- Plan and execute company IT strategy and roadmap- Assist and advise business owners and customers with regards to IT operational flow- Plan and manage product aftersales maintenance and ensure high level of IT support service Show less

My job scope includes project managing 4 portfolios on products ranging from online gaming product web applications to content management systems. I project manage more than 30 software developers and quality assurance engineers to ensure timely and quality delivery of products to our customers.My job also includes managing resources, budget and deadlines, as well as managing customer expectations and addressing their requests and needs.Job roles include:- Manage 4 IT… Show more My job scope includes project managing 4 portfolios on products ranging from online gaming product web applications to content management systems. I project manage more than 30 software developers and quality assurance engineers to ensure timely and quality delivery of products to our customers.My job also includes managing resources, budget and deadlines, as well as managing customer expectations and addressing their requests and needs.Job roles include:- Manage 4 IT project teams in 2016- Responsible for liaising with business vendors on requirements, request and planning of project timeline for on time delivery- Liaise with infra team based in Taiwan for setting up and maintenance of project hardware and network circuit- Work closely with product owners from countries like Philippines, Thailand, Malaysia, China, Vietnam, etc- Plan for team training and upgrade Show less

For this job role I was stationed in Chengdu, China for more than a year. I helped to set up the overseas office and to build the mobile apps development team. During this time, we delivered 2 mobile applications, an e-commerce platform for Garmin watches and gadgets and a social networking and C2C platform for vinyl records.Job scope includes:- Set up and oversee company operations and business in China (Chengdu)- Project manage development team and marketing in China office… Show more For this job role I was stationed in Chengdu, China for more than a year. I helped to set up the overseas office and to build the mobile apps development team. During this time, we delivered 2 mobile applications, an e-commerce platform for Garmin watches and gadgets and a social networking and C2C platform for vinyl records.Job scope includes:- Set up and oversee company operations and business in China (Chengdu)- Project manage development team and marketing in China office and collaborate with Singapore office (and other future overseas office) in projects- Project managed 2 mobile applications products for both iphone and android- Successfully deployed 1 ecommerce application and 1 social exchange mobile application- Managed and executed T1-T3 level support for Microsoft (Beijing) for their Repair Factory service application and server for 12 months Show less

In charge of designing game systems to work in multi-player online game titles such as:Xenjo Online (2011) - A MMORPG based on popular online fantasy novel. Released in Taiwan, China and Malaysia.Fate Hunter Online (2014) - A MOBA style game based on universe and characters created by popular Taiwan novelist/movie director Giddens Ko.Job scope includes- Collaborate with lead game designers on deciding the design of various game mechanics for each game… Show more In charge of designing game systems to work in multi-player online game titles such as:Xenjo Online (2011) - A MMORPG based on popular online fantasy novel. Released in Taiwan, China and Malaysia.Fate Hunter Online (2014) - A MOBA style game based on universe and characters created by popular Taiwan novelist/movie director Giddens Ko.Job scope includes- Collaborate with lead game designers on deciding the design of various game mechanics for each game project- Liaise with producer, art and programming leads to ensure timely delivery of gaming modules- Liaise with programming lead to design and deliver applications and tools for game development- Liaise with user interface designers to create and deliver various game interface- Lead a team of designers from Singapore and Taiwan in creative design work on game modules and game-play mechanics Show less

Job Roles:- Led a team of outsourced developers from Vietnam, Ho Chi Minh City, to deliver application requests from users.- Led a team of T3 level application support programmers to support product users while stationed in Makati, Philippines for more than 6 months- Worked closely with product and infrastructure support managers to support and maintain high volume online sports betting site- Hands on with server administration for support tasks on Windows Server 2008 and VMware… Show more Job Roles:- Led a team of outsourced developers from Vietnam, Ho Chi Minh City, to deliver application requests from users.- Led a team of T3 level application support programmers to support product users while stationed in Makati, Philippines for more than 6 months- Worked closely with product and infrastructure support managers to support and maintain high volume online sports betting site- Hands on with server administration for support tasks on Windows Server 2008 and VMware Server- Involved in development work on new client-side application for users. Show less

Job Roles:- Led a small team of developers to support in-house vendor claim system

Job Roles:- Develop and deliver sharepoint and CMS apps and reporting using MSSQL Reporting Service for APOC and MS Japan

Worked on project for MHA on subject of Homeland Security