Eric Yu Email & Phone Number

加拿大 安大略省 多伦多

 Provided onsite support to various client sites for the existing Cisco ISR routers, switches, Cisco Meraki and APs, ASA and Palo Alto Firewall, F5 load-balancer and Windows Servers, using IPv4 and IPv6 Installed, decommissioned, and modified network hardware, including routers, switches, Firewalls, Servers, UPS, Rack, etc. Follow up all network policies, standards, procedures, disaster recovery, configuration baseline, and network topology maps to ensure compliance with industry best practices Routing related tasks includes providing TCP/IP solutions to establish VLAN, VTP, STP, BGP, EIGRP, OSPF, HSRP, Wireless, NAT and IPsec VPN Provided troubleshooting and technical support to the clients’ infrastructure, equipment and end’s users incidents and issues in production environment Provided effective solutions to clients for establishing office network, remote site connection and security includes:• To expand & relocated customers’ department network• To modified network routing protocols from Static to IGP• To established remote connecting via SP MPLS-VPN between DC and branches• To configured site to site and site to multisite VPN secured by IPsec• To merged two separated networks to be an integrated system  Participated in design, configure, and support Data Center infrastructure, including Palo Alto, Nexus 5K, Cisco UCS, Servers, VMware, NetApp Maintained and administrated DNS/DHCP/FTP Servers, F5 Load-balancer, ASA/Palo Alto Firewall Excellent problem solving and analytical skill by using monitor tools, such as NMAP, SolarWinds, Wireshark Strong knowledge in Python, Power Shell, Linux Bash Scripting Followed Change management policies to create change records for network changes during the maintenance window Provided management and administration to support the network operation 24/7

 Installed, managed and maintained Lei’s hardware and software infrastructure Provided technical support and troubleshooting to company router, switch, AP, phones, computers, servers, printers, products, and any other equipment Provided maintaining to VoIP phone Installed, maintained wireless controller and APs Configured, maintained and managed DHCP, FTP, and WEB servers Configured, maintained and managed TCP/IP protocols: VLAN, EIGRP, BGP, Site-to-Multisite VPN  Implementation and administrating Windows server 2012, MS Exchange Server 2010, and AppAssure data backup Provided management and administrative support as required, 24/7

Qingdao, China

Diploma, Electronic Technician Engineeing - Communication

Bachelor'S Degree, Computer Science

I worked at a technology company as an IT technician, from Jun 2014 to Feb 2016. Then I reentered to university to finish my education.