Eric Lu Email & Phone Number

New Taipei City, Taiwan

Responsible for IT strategies and deliver all IT services1. Work with CIO to develop the operating and investment budgets, define technology solutions to support business strategies (SAP upgrade program HANA S4, Collaboration Platform, Workflow optimization..., etc)2. Maintain strong relationship with regional IT in order to keep up-to-date global systems portfolio, promote global/regional solutions to local business stakeholders (SAP, SFC, B2B… Show more Responsible for IT strategies and deliver all IT services1. Work with CIO to develop the operating and investment budgets, define technology solutions to support business strategies (SAP upgrade program HANA S4, Collaboration Platform, Workflow optimization..., etc)2. Maintain strong relationship with regional IT in order to keep up-to-date global systems portfolio, promote global/regional solutions to local business stakeholders (SAP, SFC, B2B, HRIS-Recruitment/Leave/Payroll/Performance/Promotion/e-Travel, Fixed Asset System..., etc)3. Promote innovation solutions by encouraging employees contribute ideas for improvement in any angles of business leveraging various platforms (IoT, Intelligent plant, e-Board and Decision Support Systems..., etc)4. Deliver an efficient end-user support and help-desk service among factories (BJ, LF, GY, LH, HN, IN) in line with ITIL standard and PMI expectations (Mobile APP solution, BYOD...etc) Show less

Zhengzhou, Henan, China

. Manufacturing & Operations processes and IT system solutions, issue resolution, and implementation support.. Worldwide monitoring role to ensure all IT projects are independent but integrated for compatibility.. Leadership in development of cross regional solutions (build globally, implement regionally).. Main point of contact for customers related to projects and business processes.. Inbound and outbound Logistics & Fulfillment processes and system solutions… Show more . Manufacturing & Operations processes and IT system solutions, issue resolution, and implementation support.. Worldwide monitoring role to ensure all IT projects are independent but integrated for compatibility.. Leadership in development of cross regional solutions (build globally, implement regionally).. Main point of contact for customers related to projects and business processes.. Inbound and outbound Logistics & Fulfillment processes and system solutions, issue resolution, and implementation support.. SUR(Same Unit Repair) process design for smart phone and IT system implementation. Show less

B2B, EAI, ERP

1. Manage the relationship with all customers through the Information Officers, who designated "demand" contacts for application change management and projects (key users, Business Process Owners)Service planning, policy definition and execution2. Manage changes projects:Organize and execute all required activities to deliver high quality specifications and designs that meet the business process requirements and that enable ESP’s to design and implement the required IT solutions3… Show more 1. Manage the relationship with all customers through the Information Officers, who designated "demand" contacts for application change management and projects (key users, Business Process Owners)Service planning, policy definition and execution2. Manage changes projects:Organize and execute all required activities to deliver high quality specifications and designs that meet the business process requirements and that enable ESP’s to design and implement the required IT solutions3. Maintenance of application domain know-how (B2B). Overall responsibility for functionality, quality, integrity, security and performance of the B2B application.4. Help out in severity 1 operations escalations, by providing functional domain and process knowledge5. Manage cost within the agreed annual operating plan and projects budget 6. Manage quality, compliance and risk, deploying agreed policies, procedures and standards throughout. Ensure all activities are appropriately documented, and work in accordance with agreed methodologies, procedures and ways of working Show less

1. Lead the technical team to implement the B2B project2. Provides the framework for integrating ERP and distributed systems.3. Include project specific architecture, design, development, implementation and support4. To design, test and implement new IT solutions (systems and applications)5. Optimally support the business process to satisfy end customers

1. Establish B2B system with 100+ trading partners2. Build up the Integration Solution for Business Processes, includes: Product Introduction, Order Management, Inventory Management, Marketing Information Management, Service, Support and Manufacturing3. Enhance the ePO ratio from 50% to 80%. (Reduce the manual purchase orders from 50% to 20%)4. E-Commerce contributes to annual cost reduction target in terms of manpower, lead-time, reliability and security5. Reduce the severity 1… Show more 1. Establish B2B system with 100+ trading partners2. Build up the Integration Solution for Business Processes, includes: Product Introduction, Order Management, Inventory Management, Marketing Information Management, Service, Support and Manufacturing3. Enhance the ePO ratio from 50% to 80%. (Reduce the manual purchase orders from 50% to 20%)4. E-Commerce contributes to annual cost reduction target in terms of manpower, lead-time, reliability and security5. Reduce the severity 1 operations escalations from 10% to 5% Show less

Responsibility :1. Lead 10 programmers in China2. Bridge communication gaps between business team and end customers3. Implement B2B application system with Customers4. Sets high standards of customer service.5. Manage B2B project’s cost, quality and schedule6. Facilitate the resolution of conflict.7. Create learning environment to share knowledge and experienceMajor achievement:1. Improve customer satisfaction with e-Commerce solution and process.2… Show more Responsibility :1. Lead 10 programmers in China2. Bridge communication gaps between business team and end customers3. Implement B2B application system with Customers4. Sets high standards of customer service.5. Manage B2B project’s cost, quality and schedule6. Facilitate the resolution of conflict.7. Create learning environment to share knowledge and experienceMajor achievement:1. Improve customer satisfaction with e-Commerce solution and process.2. Implement B2B (RosettaNet/EDI) application system for China, Houston, Los Angeles and Czech offices 3. Enable the business with B2B solution and reduce the manual work Show less

Emba Cademic Credit, Ebusiness Consultant

Activities and Societies: 1. eBusiness Architecture & Strategy; 2. Global Logistics & SCM; 3. BPR & ERP; 4. eCommerce Innovation; 5..

Bachelors, Computer Science & Information Engineering

Activities and Societies: Student Association of Computer Science & Information Engineering, Mountain-climbing Club, Dancing Club

Education record