Eric Hoffman Email & Phone Number

Charlotte, NC, US

Naperville, IL, US

Melbourne, Victoria, AU

• Managed all things Data and Reporting on RMIT's Project Pi. A large scale transformation program supported by implementing Workday HCM, Workday Financials and ADP Payroll across multiple geographies.
• Formed and lead a highly effective team of 30+ resources across ETL Development, Data Analysis, Workday Report Development, and Power BI Development.
• Implemented effort to standardize reporting across the organization to minimize bespoke reports for specific cohorts, rather developing single reports to improve the consistency of reporting and measuring KPI's.
• Established a conversion architecture which allowed the team to build data quality dashboards in order to allow the business to self serve data cleansing issues which were impacting data conversion.
• Stood up a team to automate critical reconciliation scenarios to reduce the manual work required at time of go-live to confirm accuracy of converted Compensation, Employee Demographic, Cost Center and GL related data.

Ho Chi Minh, Ho Chi Minh, VN

• Responsible for IT Services across 3 campuses in Vietnam including Service Desk, IT Security, Infrastructure, Network, Application Development and Project Management. Managed a team of 20+ resources and annual budget.
• Launched a fully connected new campus in Da Nang on time and within budget to expand the footprint of RMIT Vietnam.
• Implemented a country wide Digital Signage platform across 3 campuses to improve the reach of communications and better connect with Staff, Students and Visitors.
• Launched a fit for purpose Disaster Recovery site including the upgrade of key infrastructure, development of Disaster Recovery Plans and a full test alongside the business to safeguard RMIT's IT Environment and.

Dublin 2, IE

• Responsible for data migration across 15 applications covering all aspects of banking technology for $100million USD transformation program
• Staffed as the Bank’s Conversion Lead to oversee Migration and Reconciliation across System Integrator and Testing Vendor
• Managed deliverable review and acceptance for migration strategy, data cleansing approach, data reconciliation approach and cutover strategies across all applicationsDomain: Core Banking, Treasury, Collateral, Leasing.

Dublin 2, IE

• Managed end to end technology delivery of projects from requirements through to implementation across both software and hardware, with handover to support teams
• Accountable for ensuring all products implemented were fit for production from a functional, business acceptance, scalability and security perspective
• Successfully delivered 8 projects with a combined budget of over $10m USD, across Singapore, Thailand, Taiwan, Philippines, Indonesia, Australia and India
• Brought in to co-lead a project, Intelligent Receivables, which was later recognized by the Asian Banker Awards as “Best Corporate Payment Project for 2012"Domain: Corporate Payments & Receipts, Treasury Management.

Dublin 2, IE

• Brought in during a merger between two major U.S. Banks to provide executive oversight and status reporting across Shared Services - Data Management organization
• Following client request, assigned to manage all Accenture presence within Data Management, which consisted of 130+ resources between US, Mexico and India
• Successfully implemented executive level dashboards to provide to key stakeholders on past release and current release status against historical baselines and future planned activities
• Managed resource costs to be consistently 10% below targets while continuing successful delivery against all initiativesDomain: Retail Branch Banking, Online Banking, Deposits, and Wealth Management

Dublin 2, IE

• Managed team of 80+ resources focused on supporting 15+ key banking applications across Consumer & Small Business Banking Technology
• Successfully built near-shore capability hiring, staffing, and training resources at a new delivery center in Mexico, which in turn saved the client 50-65% on resourcing costs compared to current US support model
• Partnered with Bank of America Technology Leadership to provide application support in rolling out their web-based branch banking platformDomain: Customer Relationship Management and Retail Branch Banking

Bachelor’S Degree

Bachelor Of Science (Bs), Information Science And Economics