Over the years, I have worked as a receptionist, administrative assistant, file clerk, and as an assistant. I have a gregarious personality which attributes to my incredible customer service skills and exceptional telephone etiquette. I'm a dependable professional, with excellent multi-tasking and prioritization skills. I'm extremely organized, resourceful, a self-starter, dedicated to tasks at hand and I provide quality work with minimal supervision. I have a passion for baking and fitness!
Metro Health Center
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Medical ReceptionistMetro Health Center Jul 2017 - PresentTampa/St. Petersburg, Florida Area● Responsible for checking patients in and out● Answering telephones and Scheduling appointments● Responsible for updating patients charts● Providing excellent customer service to our patients
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Customer Care CoordinatorMercedes-Benz Of Music City Jun 2018 - May 2021 -
Law Firm Office AssistantGoldberg Segalla Aug 2016 - Jun 2017Garden City, Ny● Oversee front desk and conference rooms● Process, file, and organize legal documents● Responsible for scanning documents into database and retrieving archived records● Responsible for acceptance and distribution of all incoming packages, including classified legal documents● Process completed cases, maintaining proper and neat records ● Instrumental in assisting attorneys and paralegals with research and secretarial tasks● Provide additional administrative support, as needed, to operations staff and regional director of human resources● Uphold strict level of confidentiality
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Certification SecretaryNassau Chromium Plating Co Nov 2015 - Aug 2016Mineola, Ny● Tracked, processed and reconciled paperwork related to purchase orders, invoices, statements, and refunds● Responsible for ensuring all activities and documents are in compliance with company's financial policies and procedures ● Assisted in shipping and receiving paperwork● Ensured proper completion of all requisitions and was held responsible for notifying departments of discrepancies● Ordered office supplies and maintained office inventory
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Assistant Office Manager/ReceptionistGta North America Jun 2010 - Feb 2014Greater New York City Area● Greeted and directed visitors, clients, and fellow employees● Assisted with the planning, coordination and execution of special events for 200+ staff members and guests; negotiated catering/supply expenditures ● Answered multi-line telephones, transferred calls to appropriate staff members, recorded and documented all messages● Performed various receptionist duties including but not limited to photocopying, faxing, purchasing of office and kitchen supplies ● Efficiently processed all incoming and outgoing mail● Maintained cleanliness of mail room, kitchen and conference rooms.● Scheduled meetings, reserved conference rooms and in charge of coordinating calendars for entire office via Microsoft Outlook*Acknowledged for Excellence in People and Customer Service Skills with the ability to maintain patience and professionalism under pressure.
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Receptionist/SecretaryMontefiore Medical Center Mar 2006 - May 2007Bronx, Ny● Answered multi-line telephone system for non-patient doctor’s office● Sorted and distributed mail ● Maintained office inventory and ordered office supplies ● Scheduled and organized conference room for staff and students*Received Triple “A” Award for Attendance, Attitude and Accomplishments
Erica A. Education Details
Frequently Asked Questions about Erica A.
What company does Erica A. work for?
Erica A. works for Metro Health Center
What is Erica A.'s role at the current company?
Erica A.'s current role is Customer Care Coordinator Certified Yoga TeacherAspiring Pastry Chef.
What schools did Erica A. attend?
Erica A. attended City University Of New York-Herbert H. Lehman College.
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2cu.edu, yahoo.com
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