• Evaluate client need, benchmarking plan costs/features against competitors and settingstrategic benefit objectives• Serving as day-to-day point of contact for client• Manage plan renewal and marketing processes• Provide guidance on vendor selection• Negotiate with carriers on behalf of client• Support client in fulfilling compliance requirements

• Project management to 15 accounts ensuring compliance and adherence to project deadlines. • Preparation and review of vendor proposals and RFPs• Pilot project management tool SmartSheet, aid in tracking projects and deadlines throughout client life cycle.• Emerging Solutions Network collaborator, buildout of resource page concerning client concerns and development of Aon’s Differentiated Value in the Market.• Analysis concerning client population to ensure forecasting and client need correspondence.• Review of contracts and plan documents, confirming accuracy and alignment with agreements.• AON Tableau Academy completion and use of analytics software, Tableau.

• Research issues related to configuration and contracts with use of internal system and workflows. • Collaborates with cross-functional teams to ensure accurate policy and contract production according to submitted specifications.• Claims and payments reconciliation.

• Audit compliance of service through KPIs and internal metrics. • Expense management for program, creating budget timelines and tracking key deliverable dates. • Administer progress reports and status updates concerning client with external partners, providers and varied teams- stakeholders, contracts analysis and finance department. • Extract patient data and financials for site visits, audit and analysis of trends with use of Excel and in-house databases for team.

• Analysis of 5000+ population’s engagement in programming and track timeline progress with use of ETO, in-house project management database. • Establish and maintain regular communication with participants for on-going and upcoming projects regarding the development of program. • Communicate correspondences and discrepancies of participant’s account with use of Salesforce CRM. • Point of contact to program participants and vendors concerning feedback and implementations for ease of service.

• Reconciliation of accounts with use of expense management software, Expensify, manage monthly budget for center, $500,000 annually. • Lead benefits and processes training concerning Affordable Care Act (ACA). • Engage 3000+ clients in care model, adhering to project timeline completions with outside vendors, providers and internal team with use of project management software, Trello. • Present progress of facility projects and goals to stakeholders and vendors.

• Bridge connections with local businesses and community; securing presence and partnerships- exceed referral goals by 32%. • Payment and account services to a range of financial accounts; including varied loans, credit and business accounts.

• Facilitate compliance, documentation and analysis concerning services- effects on population.