I want to put focus on customers experience. How to design and deliver that experience from customer insights.Strategy, insights, journey-maps, actions, feedback, loop after loop, re-thinking, correct and tweak.What I take with me from my previous work experience.Listen to understandWhen you actually listen, there is an opening for real connection and trustTeam is everythingI have contributed with many things like managing deadlines and budgets, offers, planning, presenting and creating, but would never have completed anything without the co-effort of the different skillsets of the team.Dare to changeIf something is not right or working – it needs to change. I am keen on keeping an open mind and focusing on solutions.Dare to be kindTo manage and drive change, kindness to others and yourself is key.