- Developed an inclusive community among clients, maximizing positive client interactions.- Provided leadership to other Resident Advisers and lead the client intake team.- Advised and oversaw clients with varying backgrounds, ages and personal issues.- Consulted with clients on a day-to-day basis and worked with clients' personal problems to assist them in finding solutions that supported their growth and development.- Developed and implemented new policies that continued to support a positive culture within the facility and kept clients safe.

- Assisted customers with returns, purchases, and exchanges. - Merchandised displays according to corporate instructions.- Assisted with store stocking, floor-sets, signage posting, and opening/closing procedures. - Provided customers with hands on assistance, purchasing advice and promotional suggestions. - Processed and documented sales, inputted customer profile and information into internal database. - Restocked racks, prepared sales floor, and organized sales floor.

- Played a key role in streaming administrative processes and increasing operational efficiency .- Responsible for processing payroll on a weekly basis. - Performed contract invoicing and billings in a timely manner to assist in maintaining company cash flow.- Prepared and reviewed required contract documents for completeness, accuracy and signatures.- Created AIA documents addressing changes in project budgets and following through with approproate letters of notifications. - Performed a diverse range of executive dutires for Project Managers.

- Provided the highest level of customer services, which resulted in increased customer retention levels- Responsible for providing a full range of administrative service to top executives.- Re-organized company files to make retrieval of information more efficient. - Maintained appointments and schedules, planned and scheduling meetings, conferences and teleconferences, and made travel arrangements for executives.