Erica Cook Email and Phone Number
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As the Senior Director of Retail Operations at Goodwill Industries of South Texas, Inc., I lead a team of over 300 employees across 20 stores and donation centers and an online store, generating more than $30 million in annual revenue that supports our mission of providing job training and employment services to people with barriers. I have been in this role for over 1.5 years, and I have over 20 years of experience in the nonprofit sector.I am a Certified CEO by Goodwill Industries International, a credential that demonstrates my leadership and management skills and my commitment to the mission and values of Goodwill and those we serve. I have created systems to develop and retain retail leaders, implemented efficiencies that streamlined retail operations, and increased the revenue allocated to our programs by 80% in 2023. I am passionate about empowering people and making a positive impact on our society. I am always open to opportunities to leverage my skills, expertise, and experience to realize this goal for all.
Goodwill Industries Of South Texas, Inc.
View- Website:
- goodwillsouthtexas.com
- Employees:
- 315
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Director Of Retail OperationsGoodwill Industries Of South Texas, Inc.Mcallen, Tx, Us
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Senior Director, Retail OperationsGoodwill Industries Of South Texas, Inc. Aug 2022 - PresentCorpus Christi, Texas, Us
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Director Of Retail OperationsGoodwill Industries Of South Texas, Inc. Oct 2018 - Aug 2022Corpus Christi, Texas, Us
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Member, Board Of DirectorsAngelina Beautiful Clean Apr 2014 - Oct 2018 -
Ceo, Certified Ceo StatusGoodwill Industries Of Central East Texas Mar 2014 - Oct 2018Oversaw the success of Goodwill Industries of Central East Texas, a non-profit social enterprise agency that leverages its program revenues with revenues from government and private partners to provide much-needed employment-related services to community members in need. Ensured that all agency operations support community members with disabilities and other barriers to employment in gaining independence through the dignity of work while also being good stewards of the environment. Ensured that Goodwill services align with our mission of "collaborating with our community to transform donations into innovative training, employability, and financial stability programs that empower people with disabilities and other barriers to achieve independence. At Goodwill, we empower individuals, strengthen families, and build communities...ONE JOB AT A TIME.
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Director Of Mission ServicesGoodwill Industries Of Central East Texas Jan 2011 - Mar 2014Oversaw--from conception and funding to implementation and long-term sustainability--all services and programs Goodwill provided community members with disabilities and other barriers to employment. Ensured that Goodwill services aligned with the mission, met outcome and compliance requirements, and ultimately provided long-term results for those served. Coached and mentored agency leaders and collaborated with partners to best serve the needs of our local community.
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Member, Board Of DirectorsWorkforce Solutions Deep East Texas Aug 2015 - May 2016
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Facility Director, Camp E-Ku-SumeeEckerd (Eckerd Youth Alternatives, Inc) May 2008 - May 2010Clearwater, Florida, UsOversaw operations of Camp E-Ku-Sumee, a long-term, residential therapeutic wilderness facility for at-risk youth. -
Various Positions HeldGoodwill Industries Of Central East Texas Jan 2003 - May 2008Provided both direct and indirect services to people with disabilities and other barriers to employment. Last position held was Director of Programs.
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Special Education TeacherDenton County Special Education Cooperative Jul 1999 - May 2002Taught youth with disabilities in a therapeutic alternative education environment in order to help them increase their academic levels and learn to manage their behavior well enough to return into an inclusive educational environment.
Erica Cook Skills
Erica Cook Education Details
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National Council For Mental WellbeingMental Health First Aid Certification -
Goodwill Industries InternationalCertified Ceo Status
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Goodwill Industries InternationalExecutive Leadership Development
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University Of North TexasSpecial Education
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University Of North TexasMajors: German And History
Frequently Asked Questions about Erica Cook
What company does Erica Cook work for?
Erica Cook works for Goodwill Industries Of South Texas, Inc.
What is Erica Cook's role at the current company?
Erica Cook's current role is Director Of Retail Operations.
What is Erica Cook's email address?
Erica Cook's email address is er****@****ill.org
What is Erica Cook's direct phone number?
Erica Cook's direct phone number is +193663*****
What schools did Erica Cook attend?
Erica Cook attended National Council For Mental Wellbeing, Goodwill Industries International, Goodwill Industries International, University Of North Texas, University Of North Texas.
What skills is Erica Cook known for?
Erica Cook has skills like Nonprofits, Community Outreach, Team Building, Strategic Planning, Program Development, Fundraising, Leadership, Teaching, Volunteer Management, Management, Program Management, Training.
Who are Erica Cook's colleagues?
Erica Cook's colleagues are Marisol Ortiz, Marley Lessons, Shaquille Anderson, Rachel Loera, A G, Jose Chapa, Marie Mejares.
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